KitchenAid electric kettles
CPSC Recall #18-103 — February 20, 2018
Recall Summary
| Recall Number | 18-103 |
| Recall Date | February 20, 2018 |
| Remedy Type | Replace |
| Units Affected | About 40,200 (In addition, 47,300 units were sold in Canada and 1,600 in Mexico) |
| Manufacturer | Co-Win Global Ltd, of Hong Kong |
| Importer | Whirlpool Corp., of Benton Harbor, Mich. |
| Manufactured In | China |
Where It Was Sold
| Bed Bath & Beyond |
| Dillard's |
| Fry’s Electronics |
| Kitchen Kaboodle |
| Kohl’s |
| Navy Exchange |
| Target |
| Williams Sonoma |
| and other home improvement |
| home appliance and retail stores and online at Amazon.com as well as other online retailers from September 2013 through February 2018 for about $100 to $120. |
Product
KitchenAid electric kettles
Description
This recall involves KitchenAid 1.7 Liter Electric Kettles. The kettles were sold in stainless steel, red, black, white, liquid graphite and cocoa silver. Model numbers and serial numbers are located on the bottom of the kettle. KitchenAid is written on the front of the kettles. A complete list of model and serial numbers included in this recall is posted on the firm’s website at http://repair.whirlpool.com. Model Numbers Serial Numbers KEK1722SX (Stainless) YA325***** thru YA724***** KEK1722ER (Red) YA325***** thru YA724***** KEK1722OB (Black) YA325***** thru YA724***** KEK1722WH (White) YA325***** thru YA724***** KEK1722QG (Liquid Graphite) YA325***** thru YA724***** KEK1722CS (Cocoa Silver) YA325***** thru YA724***** RKEK1722SX (Stainless) YA325***** thru YA724***** RKEK1722ER (Red) YA325***** thru YA724***** RKEK1722OB (Black) YA325***** thru YA724***** RKEK1722WH (White) YA325***** thru YA724***** RKEK1722QG (Liquid) YA325***** thru YA724***** RKEK1722CS (Cocoa Silver) YA325***** thru YA724*****
Hazard
The handle can loosen and separate from the kettle, causing hot contents to spill, posing a burn hazard.
Incidents & Injuries
Whirlpool Corporation has received 79 reports in the U.S. (19 in Canada) of handles separating, including three reports in the US (one in Canada) of minor burn injuries.
Remedy Instructions
Consumers should immediately stop using the recalled kettles and contact Whirlpool for a free replacement.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.