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SwissStop EXOTherm cycling disc brake pads

CPSC Recall #18-121 — March 13, 2018

Recall Summary

Recall Number18-121
Recall DateMarch 13, 2018
Remedy TypeRefund
Units AffectedAbout 750
Importer SwissStop of Mendrisio, Switzerland
Manufactured InTaiwan

Where It Was Sold

Various cycling shops nationwide from October 2015 through June 2017 for between $40 and $50.

Product

SwissStop EXOTherm cycling disc brake pads

Description

This recall involves SwissStop EXOTherm cycling disc brake pads sold separately as aftermarket spare parts.  Only disc pads with  models listed below are included in the recall: SwissStop EXOTherm Disc 25 SwissStop EXOTherm Disc 30 SwissStop EXOTherm Disc 26 SwissStop EXOTherm Disc 31 SwissStop EXOTherm Disc 27 SwissStop EXOTherm Disc 32 SwissStop EXOTherm Disc 28 SwissStop EXOTherm Disc 34 The model numbers are listed on the product’s original packaging. The recalled disc brake pads were sold for certain bicycle brake systems. A full list of these brake systems can be viewed on the firm’s site at: http://www.swissstop.ch/brakepads/discbrakes/.

Hazard

The brake pads can separate from the backplate, posing a fall hazard to the user.

Incidents & Injuries

The firm has received two reports of the brake pads separating from the backplate. No injuries have been reported.

Remedy Instructions

Consumers should return the recalled brake pads to the store where purchased for full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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