Children’s eWagons
CPSC Recall #18-122 — March 14, 2018
Recall Summary
| Recall Number | 18-122 |
| Recall Date | March 14, 2018 |
| Remedy Type | Refund |
| Units Affected | About 5,000 |
| Importer | Radio Flyer Inc., of Chicago, Ill. |
| Manufactured In | China |
Where It Was Sold
| Toys “R” Us stores nationwide and online at www.radioflyer.com and www.toysrus.com from August 2017 through January 2018 for about $350. |
Product
Children’s eWagons
Description
This recall involves Radio Flyer’s eWagon children’s battery-operated electric wagons. When force is applied to the wagon’s electric handle, the motor activates to power the wagon. The foldable wagon is constructed of red and gray fabric and a steel frame and measures about 41 inches long, 25 inches wide, and 42 inches tall. The wagon has a removable canopy, two seats with seatbelts, four cup holders, a storage pouch, a removable battery and a telescoping handle where the power button is. The Radio Flyer logo is printed on each side of the wagon. Only wagons with model number 3912/3912A are included in this recall. The model number can be found on the handle warning label located near the pivoting joint.
Hazard
Improper wiring can activate the wagon’s motor unintentionally, posing an injury hazard.
Incidents & Injuries
The firm has received two reports of the wagon’s motor activating unintentionally. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled wagons and contact Radio Flyer for a full refund.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.