Snowboard boots

CPSC Recall #18-753 — July 11, 2018

Recall Summary

Recall Number18-753
Recall DateJuly 11, 2018
Remedy TypeRepair
Units AffectedAbout 4,800
ManufacturerJia You Plastics, of China
ImporterThe Burton Corporation, of Burlington, Vt.
Manufactured InChina

Where It Was Sold

Burton and other specialty stores nationwide and online at Burton.com and other websites from November 2016 through December 2017 for between $300 and $400.

Product

Snowboard boots

Description

This recall involves Step On snowboard boots from the winter 2017-2019 seasons. The recalled boots were sold in a variety of colors. The model name is printed on the inside of the boot tongue.SeasonModel NameColorWinter 17-18 Sales SamplePHOTON STEP-ON BOOTBLACKWinter 17-18 Sales SamplePHOTON STEP-ON BOOTBLUE PRINTWinter 17-18 Sales SampleFELIX STEP-ON BOOTBLACKWinter 17-18 Sales SampleFELIX STEP-ON BOOTSTATICWinter 17-18 Sales SampleRULER STEP-ON BOOTBLACKWinter 17-18 Sales SampleRULER STEP-ON BOOTGREY TIE DYEWinter 17-18 Sales SampleRULER STEP-ON BOOTTANWinter 17-18 Sales SampleLIMELIGHT STEP-ON BOOTBLACKWinter 17-18 Sales SampleLIMELIGHT STEP-ON BOOTBLACK/MULTIWinter 17-18 Sales SampleLIMELIGHT STEP-ON BOOTTANWinter 17-18 ProductionPHOTON STEP ON BOOTBLACKWinter 17-18 ProductionPHOTON STEP ON BOOTBLUE PRINTWinter 17-18 ProductionFELIX STEP ON BOOTBLACKWinter 17-18 ProductionFELIX STEP ON BOOTSTATICWinter 17-18 ProductionRULER STEP ON BOOTBLACKWinter 17-18 ProductionRULER STEP ON BOOTGREY TIE DYEWinter 17-18 ProductionLIMELIGHT STEP ON BOOTBLACKWinter 17-18 ProductionLIMELIGHT STEP ON BOOTBLACK/MULTIWinter 18-19 Sales SamplePHOTON STEP ON BOOTCLOVERWinter 18-19 Sales SamplePHOTON STEP ON BOOTBLACKWinter 18-19 Sales SampleFELIX STEP ON BOOTBLACKWinter 18-19 Sales SampleRULER STEP ON BOOTBLACKWinter 18-19 Sales SampleRULER STEP ON BOOTBLACK/CAMOWinter 18-19 Sales SampleLIMELIGHT STEP ON BOOTBLACKWinter 18-19 Sales SampleLIMELIGHT STEP ON BOOTMIDNITE BLOOMWinter 18-19 Sales SampleION STEP ON BOOTBLACKWinter 18-19 Sales SampleZIPLINE STEP ON BOOTBLACKWinter 18-19 Sales SamplePHOTON STEP ON – ASIAN FIT BOOTCLOVERWinter 18-19 Sales SamplePHOTON STEP ON – ASIAN FIT BOOTBLACK

Hazard

The boots can release from the binding unexpectedly, posing a fall hazard to the user.

Incidents & Injuries

Burton has received seven reports of the boots releasing from the binding unexpectedly. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled snowboard boots and contact Burton to receive a free new heel cleat. Burton is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.