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Model year 2018 Polaris Ranger 500, Ranger 570, Ranger EV, and Ranger EV LI-ION recreational off-...

CPSC Recall #18-765 — September 5, 2018

Recall Summary

Recall Number18-765
Recall DateSeptember 5, 2018
Remedy TypeRepair
Units AffectedAbout 1,000
ManufacturerPolaris Industries Inc., of Medina, Minn.
ImporterPolaris Industries Inc., of Medina, Minn.
Manufactured InU.S. and Mexico

Where It Was Sold

Polaris dealers nationwide from August 2017 through July 2018 for between $9
000 and $12
500.

Product

Model year 2018 Polaris Ranger 500, Ranger 570, Ranger EV, and Ranger EV LI-ION recreational off-highway vehicles (ROVs)

Description

The recall involves model year 2018 Polaris Ranger 500, Ranger 570, Ranger EV and Ranger EV LI-ION recreational off-highway vehicles. The Ranger 500 vehicles were sold in red and green. They have “POLARIS” stamped on the front grille, “500” decals on the front fenders, and “Ranger” decals on the rear fenders. The Ranger 570 vehicles were sold in two- and four-seat models in green, blue, and camo. They have “POLARIS” stamped on the front grille, “570” decals on the front fenders, and “Ranger” decals on the rear fenders. The Ranger EV vehicles were sold in gray and camo. They have “POLARIS” stamped on the front grille and “Ranger” decals on the rear fenders. The Ranger EV LI-ION vehicles were sold in camo. They have “POLARIS” stamped on the front grille and “Ranger” decals on the rear fenders.The Vehicle Identification Number (VIN) and model number may be found on a label inside the left rear wheel well. Model NumberModel/ColorR18RMA50B1RANGER 500 - INMOLD SAGE GREENR18RMA50B4RANGER 500 - INMOLD SOLAR REDR18RMA57B1RANGER 570 - INMOLD SAGE GREENR18RMA57B9RANGER 570 - POLARIS PURSUIT CAMOR18RMAE4G8RANGER EV - INMOLD AVALANCHE GRAYR18RMAE4G9RANGER EV - POLARIS PURSUIT CAMOR18RMAL4G9RANGER EV LI-ION - POLARIS PURSUIT CAMOR18RME57BVRANGER 570 EPS - PAINT NAVY BLUE METALLICR18RNA57B1RANGER CREW 570-4 - INMOLD SAGE GREENR18RNA57B9RANGER CREW 570-4 POLARIS PUR CAMR18RNE57BVRANGER CREW 570-4 EPS - NAVY BLUE MET

Hazard

The front lower control arms can separate, posing a crash hazard.

Incidents & Injuries

Polaris has received six reports of lower control arms separating. No injuries have been reported.

Remedy Instructions

Consumer should immediately stop using the recalled ROVs and contact a Polaris dealer to schedule a free repair. Polaris is contacting all registered owners directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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