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BlueStar and Big Chill gas ranges and wall ovens

CPSC Recall #18-218 — September 11, 2018

Recall Summary

Recall Number18-218
Recall DateSeptember 11, 2018
Remedy TypeRepair
Units AffectedAbout 7,130 (In addition, about 2,600 units in Canada)
ManufacturerPrizer-Painter Stove Works Inc., of Blandon, Pa.
Manufactured InU.S.

Where It Was Sold

Specialty appliance stores and kitchen equipment dealers nationwide from May 2015 through October 2017 for between $3
300 and $18
100.

Product

BlueStar and Big Chill gas ranges and wall ovens

Description

Description:This recall involves seven different series of BlueStar and Big Chill free-standing ranges and one series of gas-powered wall ovens. The BlueStar or Big Chill logos are on the front of the oven door.  The recalled gas ranges and ovens were sold in a variety of colors, including stainless steel, white, green, orange, aqua, dark blue and black with gold trim. Gas ranges or wall ovens with model and serial numbers listed in the chart below are included in the recall. The model and serial number are located on the serial plate. On the open burner gas ranges (star shaped burners), the serial plate is under the cast iron grates on the left side.  On the sealed burner gas ranges (round burners), the serial plate is underneath the back guard, which is removable.  On the gas wall ovens, the serial plate is behind the control panel on the left wall.   ModelModel NumbersSerial Number RangeBlueStar Culinary Series (RCS)RCS304BV2, RCS366BV2, RCS30SBV2, RCS36SBV2, RCS30SBBCN, RCS30SBBCL, RCS36SBBCN, RCS36SBBCL, RCS48SBBCN, RCS48SBBCL, RCS304BCV2, RCS366BCV2, RCS36SBBCNMB, RCS36SBBCLMB, RCS36SBBCNRR, RCS304BV2, RCS366BV2, RCS30SBV2, RCS36SBV2, RCS30SBBCN, RCS30SBBCL, RCS36SBBCN, RCS36SBBCL, RCS48SBBCN, RCS48SBBCL, RCS304BCV2, RCS366BCV2, RCS36SBBCNMB, RCS36SBBCLMB, RCS36SBBCNRR, RCS36SBBCLRR, RCS36SBBCNCB, RCS36SBBCLCB, RCS36SBBCNSW, RCS36SBBCLSW, RCS30SBBCNRR, RCS30SBBCLRR, RCS30SBBCNMB, RCS30SBBCLMB, RCS30SBBCNCB, RCS30SBBCLCB, RCS30SBBCNSW, RCS30SBBCLSW, RCS48SBBCNMB, RCS48SBBCLMB, RCS48SBBCNCB, RCS48SBBCLCB, RCS48SBBCNRR, RCS48SBBCLRR, RCS48SBBCNSW, RCS48SBBCLSW, RPB304BV1, RPB304BV1L, RPB304BV2, RPB304BV2L, RPB366BV1, RPB366BV1L, RPB366BV2, RPB366BV2L    1505000 through 1710999BlueStar Nova Series (RNB)RNB244BV2, RNB24GV2, RNB24CBV2, RNB24FTV2, RNB304BV2, RNB366BV2, RNB364CBV2, RNB364GV2RNB364FTV2, RNB488BV2, RNB486GV2, RNB486CBV2, RNB484GV2, RNB484CBV2, RNB484GCBV2, RNB484FTBV2, RNB6010BV2, RNB608GV2, RNB608CBV2, RNB606GV2, RNB606CBV2, RNB606GCBV2, RNB606FTV21505000 through 1710999BlueStar Heritage Classic SeriesRNB364GHCV2, RNB486GHCV2, RNB606GHCV21505000 through 1710999BlueStar Precious Metals SeriesRNB304BPMV2, RNB366BPMV2, RNB364GPMV2, RNB364CBPMV2, RNB364FTPMV21505000 through 1710999Blue Star Gas Wall OvensBWO24AGS, BWO30AGS, BWO36AGS1505000 through 1710999Big Chill Retro SeriesBCR30V2SP, BCR30V2SPL, BCR30V2BB, BCR30V2BBL, BCR30V2BK, BCR30V2BKL, BCR30V2BY, BCR30V2BYL, BCR30V2CR, BCR30V2CRL, BCR30V2JG, BCR30V2JGL, BCR30V2OR, BCR30V2ORL,                   BCR30V2PK, BCR30V2PKL, BCR30V2TQ, BCR30V2TQL, BCR30V2WH, BCR30V2WHL, BCR36V2SP, BCR36V2SPL, BCR36V2BB, BCR36V2BBL,BCR36V2BK, BCR36V2BKL, BCR36V2BY, BCR36V2BYL, BCR36V2CR, BCR36V2CRL, BCR36V2JG, BCR36V2JGL, BCR36V2OR, BCR36V2ORL, BCR36V2PK, BCR36V2PKL, BCR36V2TQ, BCR36V2TQL, BCR36V2WH, BCR36V2WHL                                        1505000 through 1710999Big Chill Pro SeriesBCPRO30V2SP, BCPRO30V2SPL, BCPRO30V2BG, BCPRO30V2BGL, BCPRO30V2CR, BCPRO30V2CRL,BCPRO30V2FB, BCPRO30V2FBL, BCPRO30V2MB, BCPRO30V2MBL, BCPRO30V2OR, BCPRO30V2ORL,BCPRO30V2SB, BCPRO30V2SBL, BCPRO30V2SS, BCPRO30V2SSL, BCPRO30V2SY, BCPRO30V2SYL,BCPRO30V2WH, BCPRO30V2WHL, BCPRO36V2SP                  BCPRO36V2SPL, BCPRO36V2BG, BCPRO36V2BGL,BCPRO36V2CR, BCPRO36V2CRL, BCPRO36V2FB,BCPRO36V2FBL, BCPRO36V2MB, BCPRO36V2MBL,BCPRO36V2OR, BCPRO36V2ORL, BCPRO36V2SB,BCPRO36V2SBL, BCPRO36V2SS, BCPRO36V2SSL,                  BCPRO36V2SY, BCPRO36V2SYL, BCPRO36V2WH,BCPRO36V2WHL, BCPRO48SP, BCPRO48SPL, BCPRO48BG, BCPRO48BGL, BCPRO48CR, BCPRO48CRL, BCPRO48FB, BCPRO48FBL, BCPRO48MB, BCPRO48MBL, BCPRO48OR, BCPRO48ORL, BCPRO48SL, BCPRO48SLL, BCPRO48SS, BCPRO48SSL, BCPRO48SY, BCPRO48SYL, BCPRO48WH, BCPRO48WHL                                                     1505000 through 1710999Big Chill Classic SeriesBCCS30BBSP, BCCS30CPSP, BCCS30CMSP                   BCCS30SNSP, BCCS30BBSPL, BCCS30CPSPL, BCCS30CMSPL, BCCS30SNSPL, BCCS30BBCB, BCCS30CPCB, BCCS30CMCB, BCCS30SNCB, BCCS30BBCBL, BCCS30CPCBL, BCCS30CMCBL, BCCS30SNCBL, BCCS30BBCM, BCCS30CPCM, BCCS30CMCM, BCCS30SNCM, BCCS30BBCML, BCCS30CPCML, BCCS30CMCML, BCCS30SNCML, BCCS30BBFB, BCCS30CPFB, BCCS30CMFB, BCCS30SNFB, BCCS30BBFBL, BCCS30CPFBL, BCCS30CMFBL, BCCS30SNFBL, BCCS30BBMB, BCCS30CPMB, BCCS30CMMB, BCCS30SNMB, BCCS30BBMBL, BCCS30CPMBL, BCCS30CMMBL, BCCS30SNMBL, BCCS30BBWH, BCCS30CPWH, BCCS30CMWH, BCCS30SNWH, BCCS30BBWHL, BCCS30CPWHL, BCCS30CMWHL, BCCS30SNWHL, BCCS30BBSS, BCCS30CPSS, BCCS30CMSS, BCCS30SNSS, BCCS30BBSSL, BCCS30CPSSL, BCCS30CMSSL, BCCS30SNSSL,  BCCS36BBSP,  BCCS36CMSP, BCCS36SNSP, BCCS36BBSPL, BCCS36CPSPL, BCCS36CMSPL, BCCS36SNSPL, BCCS36BBCB, BCCS36CPCB, BCCS36CMCB, BCCS36SNCB, BCCS30BBCBL, BCCS36CPCBL, BCCS36CMCBL, BCCS36SNCBL, BCCS36BBCM, BCCS36CPCM, BCCS36CMCM, BCCS36SNCM, BCCS36BBCML, BCCS36CPCML, BCCS36CMCML, BCCS36SNCML, BCCS36BBFB, BCCS36CPFB, BCCS36CMFB, BCCS36SNFB, BCCS36BBFBL, BCCS36CPFBL, BCCS36CMFBL, BCCS36SNFBL, BCCS36BBMB, BCCS36CPMB, BCCS36CMMB, BCCS36SNMB, BCCS36BBMBL, BCCS36CPMBL, BCCS36CMMBL, BCCS36SNMBL, BCCS36BBSS, BCCS36CPSS, BCCS36CMSS, BCCS36SNSS, BCCS36BBSSL, BCCS36CPSSL, BCCS36CMSSL, BCCS36SNSSL, BCCS36BBWH, BCCS36CPWH, BCCS36CMWH, BCCS36SNWH, BCCS36BBWHL, BCCS36CPWHL, BCCS36CMWHL, BCCS36SNWHL                                    1505000 through 1710999 

Hazard

Use of the convection oven fan during pre-heating or broiling can cause accumulated gas to ignite, posing a burn hazard to consumers when oven door is opened.

Incidents & Injuries

The firm has received 51 reports of flames or flares due to delayed gas ignition, including 7 reported minor burns.

Remedy Instructions

Consumers should immediately turn off the convection fan and keep it turned off. Contact Prizer-Painter Stove Works to schedule a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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