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Flushmate II 501-B pressure-assisted flushing systems

CPSC Recall #19-012 — October 18, 2018

Recall Summary

Recall Number19-012
Recall DateOctober 18, 2018
Remedy TypeReplace
Units AffectedAbout 1.4 million (in addition, about 17,300 were sold in Canada) (The Series 503 Flushmate III was previously recalled June 2012, January 2014, and July 2016.)
ManufacturerFlushmate, of New Hudson, Mich., a division of Sloan Valve Company
Manufactured InU.S.

Where It Was Sold

Home Depot and Lowe’s stores
toilet manufacturers
distributors and plumbing contractors nationwide and online at www.grainger.com
www.hdsupply.com
www.homedepot.com and other online retailers from September 1996 through December 2015 for about $108 for the units without toilets.

Product

Flushmate II 501-B pressure-assisted flushing systems

Description

This recall is for Flushmate II 501-B pressure-assisted flushing systems installed inside toilet tanks that were manufactured from September 3, 1996 through December 7, 2013. The units are rounded oval, black, two-piece vessels made of injection molded plastic. Recalled units have a date code/serial number that is 15 characters long and is located on the label on top of the Flushmate II 501-B unit. The first six numerals of the serial number are the date code. The date code range for units included in this recall in MMDDYY format is 090396 (September 3, 1996) through 120713 (December 7, 2013). The model code is 10 characters long and is located on the same product label. The model code starts with M and ends with F. Units included in this recall were sold individually and installed in toilets manufactured by American Standard, Corona, Crane, Kohler and Mansfield.

Hazard

The system can burst at or near the vessel weld seam releasing stored pressure. This pressure can lift the tank lid and shatter the tank, posing impact and laceration hazards to consumers and property damage.

Incidents & Injuries

Flushmate has received 1,446 reports in the U.S. and 7 reports in Canada of the units included in this recall bursting, resulting in property damage, totaling about $710,000, including 23 injury reports with one requiring foot surgery.

Remedy Instructions

Consumers should immediately stop using the recalled Flushmate II 501-B systems, turn off the water supply to the unit and flush the toilet to release the internal pressure. Consumers should contact Flushmate to request a free Flushmate replacement unit and installation by a technician.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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