Glacier Bay Bi-View medicine cabinets
CPSC Recall #19-028 - November 1, 2018
Recall Summary
| Recall Number | 19-028 |
| Recall Date | November 1, 2018 |
| Remedy Type | Replace |
| Units Affected | About 15,400 |
| Importer | MCS Industries Inc. of Easton, Pa. |
| Manufactured In | China |
Where It Was Sold
| The Home Depot stores nationwide and online at homedepot.com from January 2018 through August 2018 for about $185. |
Product
Glacier Bay Bi-View medicine cabinets
Description
This recall involves Glacier Bay bi-view medicine cabinets. The medicine cabinets are 30 inches wide x 26 inches high and contain a silver beveled mirror. Only medicine cabinets that have one-piece, plastic brackets for the inside shelves are included in this recall.
Hazard
The mirror can detach from the medicine cabinet door, posing a laceration hazard to consumers.
Incidents & Injuries
MCS has received 94 reports of mirrors detaching and breaking, including two reports of lacerations to hands and fingers and six reports of property damage.
Remedy Instructions
Consumers should immediately stop using the recalled medicine cabinets and contact MCS for instructions on sending the product back to MCS free of charge and receiving a free replacement. MCS is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.