Glass shower doors and panels
CPSC Recall #19-720 - December 4, 2018
Recall Summary
| Recall Number | 19-720 |
| Recall Date | December 4, 2018 |
| Remedy Type | Replace |
| Units Affected | About 700 |
| Manufacturer | Foca Sanitaryware Co. LTD., of China |
| Importer | Foremost Groups Inc., of East Hanover, N.J. |
| Manufactured In | China |
Where It Was Sold
| Home Depot |
| Hoods Discount Home Center |
| Menards and other stores nationwide and online at Build.com |
| Houzz.com |
| Wayfair.com and other websites from January 2018 through July 2018 for between $800 and $1 |
| 100. |
Product
Glass shower doors and panels
Description
This recall involves the pivot hinges on all Cove and Suave models of shower doors and panels. The recalled pivot hinges were delivered with shower doors and panels which are made of glass and have a silver, brushed nickel or oil rubbed bronze metal frame and door handle.
Hazard
The pivot hinges can fail and cause the glass door panel to separate from its frame, posing impact and injury hazards.
Incidents & Injuries
Foremost has received 86 reports of incidents, including 73 reports of the pivot hinges failing and the glass doors separating from their frame and falling and 13 reports of the glass doors separating from their frame and shattering. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled shower doors and panels and contact Foremost for free replacement pivot hinges. Foremost is contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.