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Valentine’s Day stackable mugs

CPSC Recall #19-113 — May 1, 2019

Recall Summary

Recall Number19-113
Recall DateMay 1, 2019
Remedy TypeRefund, Replace
Units AffectedAbout 700
ManufacturerLynns Concepts Ltd., of Hong Kong
ImporterDAVIDsTEA (USA) Inc.  
Manufactured InHong Kong

Where It Was Sold

DAVIDsTEA stores nationwide and online at www.davidstea.com from January 2019 through February 2019 for about $15.

Product

Valentine’s Day stackable mugs

Description

This recall involves DAVIDsTEA’s Partner in Crime and For You Valentine’s Day stackable mugs. The ceramic mugs are black or pink with metallic gold accents. “You’re my partner in crime” or “I’d check my voicemail for you” are printed inside the mug on the bottom. The underside of the mugs have the following text printed: Not dishwasher safe. Microwave safe.

Hazard

The mugs were mislabeled as microwave safe. If microwaved, the metallic print on the mug can spark, posing a fire hazard.  

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled mugs and contact DAVIDsTEA for instructions to replace the mug or return the product for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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