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Stokke® Steps™ Bouncers

CPSC Recall #19-174 — July 25, 2019

Recall Summary

Recall Number19-174
Recall DateJuly 25, 2019
Remedy TypeRepair
Units AffectedAbout 5,400
ManufacturerDPI BV, of Netherlands
ImporterStokke LLC, of Stamford, Conn.
Manufactured InNetherlands

Where It Was Sold

Juvenile product stores nationwide
online at www.stokke.com and www.Amazon.com  from February 2014 through December 2018 for about $200.

Product

Stokke® Steps™ Bouncers

Description

This recall includes Stokke Steps Bouncers. The bouncers are a part of Stokke Steps all-in-one modular seating system and can be used in combination with the Stokke Steps Chair from birth up to the age of about six months. The Stokke Steps Bouncers have a plastic arm and fabric seat and measure about 31 inches by 25 inches by 21 inches. Stokke is printed on the care label and the law tag on the bottom of the recalled bouncers. Only Stokke Steps Bouncers with one of the following item numbers and with a serial number found at https://reclamations.stokke.com/stepsbouncer are included in this recall.  The item and serial numbers are printed on the tracking label found underneath the bouncer seat plastic frame.    Item Number Description Serial Number 483201 Steps Bouncer US Blue Check for recalled serial numbers at https://reclamations.stokke.com/stepsbouncer 483202 Steps Bouncer US Greige (beige/gray) 483203 Steps Bouncer US Pink 483204 Steps Bouncer US Gray Clouds 483205 Steps Bouncer US White Mountains    

Hazard

The Stokke Steps Bouncer can detach from the Stokke Steps Chair, posing a fall hazard to the child in the Bouncer.  

Incidents & Injuries

Stokke has received one report of a consumer having difficulty attaching the Steps Bouncer to the Steps Chair.  No injuries have been reported.  

Remedy Instructions

Consumers should immediately stop using the Stokke Steps Bouncer in combination with the Stokke Steps Chair and contact Stokke for a free repair kit. Visit https://reclamations.stokke.com/stepsbouncer to check if the bouncer is included in the recall. Once confirmed, consumers should register on the site to receive repair instructions. Consumers can continue to use the Stokke Steps Bouncers and the Stokke Steps Chairs separately.  

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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