Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls
CPSC Recall #19-189 — August 28, 2019
Product
Whirlpool, KitchenAid and JennAir brand glass cooktops with touch controls
Description
This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models. Model NumbersRadiant Model Numbers Begin With:KCES950HSSKCES950HBLKCES956HSSKCES956HBLWCE97US0HSWCE97US0HBWCE97US6HSWCE97US6HBJEC4430HSJEC4430HBJEC4536HSJEC4536HBJEC4424HB Downdraft Radiant Model Numbers Begin With:JED4430GBJED4536GBJED4430GSJED4536GS
Hazard
The recalled cooktop surface elements can turn on by themselves, posing burn and fire hazards.
Incidents / Injuries
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported.
Remedy
Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
Units Affected
About 26,300 (In addition about 2,800 units were sold in Canada and 128 units in Mexico)
Sold At
Lowe’s, The Home Depot, Best Buy and other home improvement, home appliance and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
Manufacturer
Whirlpool Corporation, of Benton Harbor, Mich.
Manufactured In
U.S.