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John Deere XUV835 Gator utility vehicles

CPSC Recall #19-776 - September 4, 2019

Recall Summary

Recall Number19-776
Recall DateSeptember 4, 2019
Remedy TypeRepair
Units AffectedAbout 19,730 (In addition, about 840 were sold in Canada)
ManufacturerDeere & Company, of Moline, Ill.
Manufactured InU.S.

Where It Was Sold

John Deere dealers nationwide from November 2017 through July 2019 for between $13
860 and $22
930. 

Product

John Deere XUV835 Gator utility vehicles

Description

This recall involves John Deere Gator utility vehicles with model number “XUV835” printed on the hood. “John Deere” and “Gator” are printed on the cargo box. The serial number is located on the frame directly above right front tire and begins with 1M0835 and falls within the ranges on the chart below. The recalled utility vehicles were sold in green and yellow, olive drab and camouflage and have side-by-side seating for two or three people, depending on the seat option.   Serial Number Range 1M0835ExxxM010001 - 1M0835ExxxM020413 1M0835MxxxM010001 - 1M0835MxxxM022741 1M0835RxxxM010001 - 1M0835RxxxM023115 1M0835EAPMM560107 1M0835MECLM544103 1M0835MAPMM560108 1M0835RBCLM544102 1M0835RATMM560102 1M0835RAPMM560103 1M0835RAKMM560104 1M0835RAJMM560105

Hazard

The plastic sheathing on the throttle cable can melt due to improper routing, causing the throttle to stick. This could result in the operator not being able to stop the vehicle, posing a crash hazard.

Incidents & Injuries

John Deere has received reports of nine incidents. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled vehicles and contact an authorized John Deere dealer for a free inspection and repair of improperly routed throttle cables. John Deere is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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