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2002 Diamondback X-10 and X-20 Bicycles

CPSC Recall #03-066 — January 6, 2003

Recall Summary

Recall Number03-066
Recall DateJanuary 6, 2003
Remedy TypeReplace
Units AffectedAbout 2,800

Where It Was Sold

Authorized Diamondback dealers sold the X-10 and X-20 bicycles nationwide from September 2001 through October 2002 for about $550 for the X-10 and $770 for the X-20.

Product

2002 Diamondback X-10 and X-20 Bicycles

Description

WASHINGTON, D.C. - In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Sun Rise Bicycle Industrial Co. Ltd. of Taiwan and Raleigh America Inc., of Kent, Wash., are voluntarily recalling about 2,800 bicycles. The frames on these bicycles can break, which can cause riders to lose control and crash.Raleigh America has received 13 reports of frames breaking including one incident where a consumer reported a broken heel.The recall involves the 2002 Diamondback X-10 and X-20 Bicycles. These are full-suspension, Y-frame mountain bikes. They are either silver and black or black and blue. "Diamondback" and "X10" or "X20" are written on the down and bottom tubes.Authorized Diamondback dealers sold the X-10 and X-20 bicycles nationwide from September 2001 through October 2002 for about $550 for the X-10 and $770 for the X-20.Consumers should immediately stop using these bicycles and return them to an authorized Diamondback dealer to receive a free replacement frame. For more information or for the name of the nearest authorized Diamondback dealer, consumers can call Raleigh America at (888) 805-6396 between 7 a.m. and 5 p.m. PT Monday through Friday, or go to the website at www.diamondback.com.

Hazard

The frames on these bicycles can break, which can cause riders to lose control and crash.

Incidents & Injuries

Raleigh America has received 13 reports of frames breaking including one incident where a consumer reported a broken heel.

Remedy Instructions

Consumers should immediately stop using these bicycles and return them to an authorized Diamondback dealer to receive a free replacement frame.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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