Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless h...
CPSC Recall #20-009 — October 10, 2019
Product
Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi zone and 4-ton single-zone ductless heat pumps
Description
This recall involves Carrier- and Bryant-branded 1.5-ton multi-zone, 4-ton multi-zone and 4-ton single-zone ductless heat pump outdoor units. The units are used for cooling and heating homes and light commercial facilities. The model number and product number can be found on the nameplate/rating plate on the side of the units. The recalled models and product numbers are: BrandProductModel NumberProduct Number Carrier1.5-ton multi-zone38MGQC18---338MGQC18---301--4-ton multi-zone38MGQF48---338MGQF48---301--4-ton single-zone38MBQB48---338MBQB48--301-- Bryant1.5-ton multi-zone538TEQ018RCMA538TEQ018RCMAAAA4-ton multi-zone538TEQ048RFMA538TEQ048RFMAAAA4-ton single-zone538REQ048RBMA538REQ048RBMAAAA
Hazard
The fan motor on the heat pumps can fail, causing the units to overheat, posing a fire hazard.
Incidents / Injuries
Carrier has received six reports of the heat pumps catching fire (one occurred in the United States and five in Canada). No injuries have been reported.
Remedy
Consumers should immediately contact their installing servicer, dealer or contractor to arrange for a free repair. While awaiting repair, consumers should monitor affected units while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units.
Units Affected
About 5,350 (in addition, about 450 were sold in Canada)
Sold At
Carrier and Bryant distributors, independent dealers and contractors nationwide from March 2015 through April 2019 for between about $600 and about $4,000.
Importer
Carrier Corporation, of Palm Beach Gardens, Fla.
Manufactured In
China