MR. STEAK four and five burner gas patio grills
CPSC Recall #20-038 - December 10, 2019
Recall Summary
| Recall Number | 20-038 |
| Recall Date | December 10, 2019 |
| Remedy Type | Repair |
| Units Affected | About 3,300 (in addition, about 400 were sold in Canada) |
| Importer | Bass Pro, LLC, of Springfield, Mo. |
| Manufactured In | China |
Where It Was Sold
| Bass Pro Shops |
| Cabela’s |
| and ABT Appliance & Electronics stores nationwide and online at basspro.com and cabelas.com from May 2017 through July 2019 for about $500 for the four burner grill and $600 for the five burner grill. |
Product
MR. STEAK four and five burner gas patio grills
Description
The recall involves four and five burner models of MR. STEAK propane gas grills, models MS-4B-PG, SKU 2472264 and MS-5B-PG, SKU 2472265, that have both a fuel gauge and a fuel line that is not attached to the inside of the grill. The grills are stainless steel with black trim and have four or five black and red dials. The words “MR. STEAK” are printed below the thermometer on the grills’ lid. The recall also applies to SKUs 2366916 and 2366917 if the consumer added an aftermarket fuel gauge to the regulator assembly. A label on the inside of the left compartment door or on the back of the grill identifies the model number of the grill. The SKU is printed on the purchase receipt.
Hazard
The gas regulator hose with attached fuel gauge can melt if it comes in contact with the bottom of the grill’s firebox, posing a fire hazard.
Incidents & Injuries
Bass Pro has received nine reports of grill fires. No injuries or property damage have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled grills and contact MR. STEAK for a free repair kit.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.