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ASSO and ASSOS Sonoma wall fan heaters

CPSC Recall #20-105 — April 2, 2020

Recall Summary

Recall Number20-105
Recall DateApril 2, 2020
Remedy TypeReplace
Units AffectedAbout 3,600
ManufacturerStelpro Design Inc., of Quebec, Canada
Manufactured InCanada

Where It Was Sold

Electrical distributors nationwide from March 2018 through December 2019 for between $140 to $370.

Product

ASSO and ASSOS Sonoma wall fan heaters

Description

This recall involves ASSO and ASSOS Sonoma wall fan heaters.  The heaters are white, with the Stelpro name on the front. Only heaters with version or production codes 47-19 or prior are affected by this recall.  The model number and version or production code is located on the product nameplate that is on the underside of the front cover. These model numbers are included in the recall.   Model Numbers ASSO1501T2TW ASSOS1501MW ASSO1501T2TWBBW ASSOS1501MWBBW ASSO1501T2W ASSOS1501W ASSO1501T2WBBW ASSOS1501WBBW ASSO1501WCW ASSOS1501WCW ASSO1501WCWBBW ASSOS1501WCWBBW ASSO1502T2TW ASSOS1502WCW ASSO1502T2TWBBW ASSOS1502WCWBBW ASSO1502T2W ASSOS2002MW ASSO1502T2WBBW ASSOS2002MWBBW ASSO1502WCW ASSOS2002W ASSO1502WCWBBW ASSOS2002WBBW ASSO2002T2TW ASSOS2002WCW ASSO2002T2TWBBW ASSOS2002WCWBBW ASSO2002T2W ASSOS2008MW ASSO2002T2WBBW ASSOS2008MWBBW ASSO2002WCW ASSOS2008W ASSO2002WCWBBW ASSOS2008WBBW ASSO2008T2TW ASSOS2008WCW ASSO2008T2TWBBW ASSOS2008WCWBBW ASSO2008T2W   ASSO2008T2WBBW   ASSO2008WCW   ASSO2008WCWBBW  

Hazard

 An internal part of the heater fails to meet flammability performance requirements, posing a fire hazard.

Incidents & Injuries

Stelpro has received five reports of overheating.  There are no reports of injuries.

Remedy Instructions

Consumers should immediately stop using the recalled heaters and contact Stelpro for information on receiving a free replacement wall fan heater.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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