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Commercial-Grade Tamper Resistant Duplex Receptacles

CPSC Recall #20-109 — April 9, 2020

Recall Summary

Recall Number20-109
Recall DateApril 9, 2020
Remedy TypeRefund, Replace
Units AffectedAbout 685,000
ImporterPass & Seymour Inc., of Syracuse, N.Y
Manufactured InMexico

Where It Was Sold

Electrical equipment suppliers and other stores nationwide between October 2019 and February 2020 for between $3 and $10.

Product

Commercial-Grade Tamper Resistant Duplex Receptacles

Description

This recall involves Pass & Seymour commercial-grade tamper resistant duplex electrical receptacles with the following model numbers.   Model Numbers TR15GRY TR20W TR26342I TR26352RNICC6 TR5352I TR15I TR20WCC8 TR26342LA TR26352RW TR5352LA TR15LA TR26242BK TR26342W TR26352W TR5352W TR15W TR26252 TR26352 TR26352WCC8 WR20TR TR20 TR26252BK TR26352BK TR5252 WR20TRGRY TR20BK TR26252GRYCC8 TR26352BKCC8 TR5252GRY WR20TRGRYCC8 TR20CC8 TR26252I TR26352GRY TR5252I WR20TRI TR20GRY TR26252LACC8 TR26352GRYCC8 TR5252LA WR20TRLA TR20I TR26252W TR26352I TR5252W WR20TRW TR20ICC8 TR26252WCC8 TR26352LACC8 TR5352 WR20TRW TR20LA TR26342BK TR26352RBK TR5352BK WR20TRWCC8 TR20LACC8 TR26342GRY TR26352GCC6 TR5352GRY     The model number is printed on the labels on the individual product boxes or cartons. “Legrand” is printed on the back of the receptacles. The following manufacturing date codes can be found on the outside of the carton: 43U, 44U, 45U, 46U, 47U, 48U, 49U, 50U, 51U, 52U, 53U, 01V, 02V. The following manufacturing date codes may also be found hot-stamped on the back of the device(s): “MU”, NU”, “PU” and “AV”.

Hazard

A manufacturing error within the receptacles could lead consumers to incorrectly force the plug into the receptacle, causing the plug blades to overheat, posing a burn risk to the consumer.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled receptacles and contact the firm for a free replacement, a full refund or a refund in the form of a credit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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