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Model Year 2019 – 2020 Ranger XP 1000 & CREW XP 1000 Off-Road Vehicles

CPSC Recall #20-734 — April 16, 2020

Recall Summary

Recall Number20-734
Recall DateApril 16, 2020
Remedy TypeRepair
Units AffectedAbout 7,000
ManufacturerPolaris Industries Inc., Medina, Minn.
Manufactured InUnited States

Where It Was Sold

Polaris dealers nationwide from August 2019 through December 2019 for between $15
890 and $29
000.

Product

Model Year 2019 – 2020 Ranger XP 1000 & CREW XP 1000 Off-Road Vehicles

Description

This recall involves Model Year 2019 – 2020 Ranger XP 1000 & CREW XP 1000 Off-Road Vehicles with the following model names:    YEAR MODEL NAME 2019 Ranger XP 1000 EPS Ranger CREW XP 1000 EPS 2020 Ranger XP 1000 Ranger CREW XP 1000   The vehicles were sold in black, green, white, blue, orange, sand, maroon, and camo colors and have two or four seats. Vehicle identification numbers (VIN) included in this recall can be found on a label affixed to the vehicle frame in the left front wheel well. “Polaris” is stamped on the front grille and “Ranger” is on the sides of the utility bed.  The following models and non-sequential VIN ranges are included in the recall: MY19 RANGER XP 1000 EPS 4XARRW990K8922555 - 4XARRW99XK8922563 MY19 RANGER CREW XP 1000 EPS 4XARSM991K8921973 - 4XARSM99XK8921972 MY20 RANGER XP 1000 4XARRB990L8922436 - 4XARRW99XL8933242 MY20 RANGER CREW XP 1000 4XARSB990L8923252 - 4XARSW99XL8932306

Hazard

The fuel line can be misrouted above the bracket that protects the fuel line from a clutch belt failure, posing a fire hazard to consumers.  

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free inspection and repair.  Polaris is notifying dealers and contacting affected registered owners directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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