Rocky Mountain non-electric alloy frame Instinct, Instinct BC and Pipeline bicycles

CPSC Recall #20-150 — July 16, 2020

Recall Summary

Recall Number20-150
Recall DateJuly 16, 2020
Remedy TypeRepair
Units AffectedAbout 1,530 (In addition, about 1,470 were sold in Canada)
ManufacturerRocky Mountain Bicycles, of Canada
Manufactured InTaiwan and China

Where It Was Sold

Independent bicycle stores nationwide from August 2017 through June 2020 for between $2
600 and $4
700.

Product

Rocky Mountain non-electric alloy frame Instinct, Instinct BC and Pipeline bicycles

Description

This recall includes the alloy models of Rocky Mountain model year 2018-2020 Instinct, Instinct BC and Pipeline trail bikes.  Rocky Mountain is printed on the downtube.  Instinct, Instinct BC or Pipeline are printed inside the seatstay on the left hand side.  The bikes were sold with 29 inch and 27.5+ inch wheels. The recalled bikes include small, medium and large sizes with serial numbers starting with PRK17, PRK18 and PRK19-XXXXX.  The serial number is located under the bottom frame bracket.  Only non-electric bicycles with alloy frames in all colors in these models with these serial numbers are affected.Recalled Rocky Mountain BicyclesPIPELINE ALLOY  50Pipeline Alloy 50  SMPipeline Alloy 50  MDPipeline Alloy 50  LGPIPELINE ALLOY  30Pipeline Alloy 30  SMPipeline Alloy 30  MDPipeline Alloy 30  LGINSTINCT ALLOY  70Instinct Alloy 70  SM  C1Instinct Alloy 70  SM  C2Instinct Alloy 70  MD  C1Instinct Alloy 70  MD  C2Instinct Alloy 70  LG  C1Instinct Alloy 70  LG  C2INSTINCT ALLOY 50Instinct Alloy 50 (29)  SM  C1Instinct Alloy 50 (29)  SM  C2Instinct Alloy 50 (29)  MD  C1Instinct Alloy 50 (29)  MD  C2Instinct Alloy 50 (29)  LG  C1Instinct Alloy 50 (29)  LG  C2INSTINCT ALLOY  30Instinct Alloy 30 (29)  SM  C1Instinct Alloy 30 (29)  SM  C2Instinct Alloy 30 (29)  MD  C1Instinct Alloy 30 (29)  MD  C2Instinct Alloy 30 (29)  LG  C1Instinct Alloy 30 (29)  LG  C2INSTINCT ALLOY 70 BC EDITIONInstinct Alloy 70 BC Edition  SMInstinct Alloy 70 BC Edition  MDInstinct Alloy 70 BC Edition  LGINSTINCT ALLOY 50 BC EDITIONInstinct Alloy 50 BC Edition  SM  C1Instinct Alloy 50 BC Edition  SM  C2Instinct Alloy 50 BC Edition  MD  C1Instinct Alloy 50 BC Edition  MD  C2Instinct Alloy 50 BC Edition  LG  C1Instinct Alloy 50 BC Edition  LG  C2Affected Serial NumbersAll serial numbers beginning with PRK17All serial numbers beginning with PRK18The following serial numbers beginning with PRK19PRK190001 to PRK1900454PRK1900566PRK1900723 to PRK1900731PRK1900456 to PRK1900462PRK1900568 to PRK1900582PRK1900733PRK1900466 to PRK1900474PRK1900584 to PRK1900589PRK1900735 to PRK1900755PRK1900479PRK1900592 to PRK1900593PRK1900757 to PRK1900773PRK1900481 to PRK1900483PRK1900595PRK1900776 to PRK1900778PRK1900485 to PRK1900488PRK1900597 to PRK1900606PRK1900780 to PRK1900785PRK1900490 to PRK1900495PRK1900608 to PRK1900618PRK1900787 to PRK1900792PRK1900497 to PRK1900506PRK1900620 to PRK1900621PRK1900794 to PRK1900798PRK1900508 to PRK1900512PRK1900623 to PRK1900628PRK1900800 to PRK1900807PRK1900514 to PRK1900517PRK1900630 to PRK1900653PRK1900809PRK1900519 to PRK1900520PRK1900655 to PRK1900662PRK1900811 to PRK1900812PRK1900522 to PRK1900523PRK1900664 to PRK1900668PRK1900814 to PRK1900818PRK1900525 to PRK1900527PRK1900670 to PRK1900681PRK1900820 to PRK1900830PRK1900529 to PRK1900531PRK1900683 to PRK1900684PRK1900832PRK1900533 to PRK1900536PRK1900686 to PRK1900697PRK1900836 to PRK1900843PRK1900538 to PRK1900540PRK1900699PRK1900845 to PRK1900855PRK1900542 to PRK1900543PRK1900701PRK1900857 to PRK1900859PRK1900545 to PRK1900546PRK1900703PRK1900861PRK1900548 to PRK1900550PRK1900705PRK1900863 to PRK1900868PRK1900552 to PRK1900556PRK1900707 to PRK1900711PRK1900870PRK1900558 to PRK1900559PRK1900713 to PRK1900721PRK1900872- PRK1900874PRK1900562 to PRK1900563  

Hazard

The bicycle’s front frame triangle can crack and cause separation of the head tube from the frame, posing fall and injury hazards.

Incidents & Injuries

The firm has received 12 reports of front triangles cracking.  There have been no reports of injuries.

Remedy Instructions

Consumers should stop using the recalled bicycles immediately and contact Rocky Mountain for information on how to receive a free replacement front triangle.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.