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BioMed Balance Wintergreen and Birch Tar Essential Oils

CPSC Recall #20-154 — July 22, 2020

Recall Summary

Recall Number20-154
Recall DateJuly 22, 2020
Remedy TypeRefund
Units AffectedAbout 60
ManufacturerBioMed Balance, of Kent, Wash.
Manufactured InUnited States

Where It Was Sold

Online at www.azurestandard.com from October 2019 through June 2020 for between $7 and $11.

Product

BioMed Balance Wintergreen and Birch Tar Essential Oils

Description

This recall involves BioMed Wintergreen and Sweet Birch Essential Oils in blue and glass 30 mL bottles, respectively, with black caps.  “BioMed Balance” and “Organic WinterGreen” or “Organic Birch Tar” are printed on the label.  The UPC code is located on the left side of the label.   Product Name UPC Code Wintergreen 812949003710 Birch Tar 812949003833

Hazard

The products contain the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA).  The packaging of the products are not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Incidents & Injuries

None reported.

Remedy Instructions

Consumers should immediately store the product in a safe location out of reach of children and contact BioMed Balance for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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