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REVIVE Wintergreen and Birch Essential Oils and REVIVE Sore No More, Ache Away and Breeze Essenti...

CPSC Recall #20-769 — August 6, 2020

Recall Summary

Recall Number20-769
Recall DateAugust 6, 2020
Remedy TypeReplace
Units AffectedAbout 26,630
Manufactured InUnited States

Where It Was Sold

Exclusively online at REVIVE-EO.com from August 2018 through May 2020 for between $8 and $32.

Product

REVIVE Wintergreen and Birch Essential Oils and REVIVE Sore No More, Ache Away and Breeze Essential Oil Blends

Description

This recall involves REVIVE Wintergreen and Birch Essential Oils and REVIVE Sore No More, Ache Away and Breeze Essential Oil Blends in 10 mL amber glass bottles with black caps.  “REVIVE”, “Birch”, “Wintergreen”, “Sore No More”, “Ache Away”, and “Breeze” are printed on the labels.  The product name, lot number and volume amount are displayed on the label.   Product Lot Numbers Wintergreen Essential Oil 009807, 892810, 8322, 8315, 8334, 8358, 8407, 8720 Birch Essential Oil 8322, 8321, 8334, 8359, 8500, 0033, 8383 Sore No More Essential Oil Blend 8320, 8328, 8337, 8353, 8362, 8373, 8405 Ache Away Essential Oil Blend 348808, 8314, 8322, 8333, 8353, 8385, 8506, 8370 Breeze Essential Oil Blend 8323, 8500, 8385, 8353, 8321

Hazard

The products contain the substance methyl salicylate which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA).  The packaging of the products is not child resistant, posing a risk of poisoning if the contents are swallowed by young children.

Incidents & Injuries

None reported.  

Remedy Instructions

Consumers should immediately store the products in a safe location out of reach of children and contact REVIVE for a free child-resistant replacement cap.  REVIVE is directly notifying all known purchasers about the recall.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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