WHILL Personal Electric Vehicles, Model Ci
CPSC Recall #20-177 — September 9, 2020
Product
WHILL Personal Electric Vehicles, Model Ci
Description
This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.
Hazard
The vehicle’s control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.
Incidents / Injuries
There have been 15 reports of device malfunctions. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
Units Affected
About 1,160
Sold At
Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.
Manufacturer
WHILL, Inc. (Japan), of Japan
Importer
WHILL, Inc. (USA), of San Mateo, Calif.
Manufactured In
Taiwan