Monoprice Category 6 Ethernet Bulk CMR Communications Cables
CPSC Recall #20-184 — September 16, 2020
Recall Summary
| Recall Number | 20-184 |
| Recall Date | September 16, 2020 |
| Remedy Type | Replace |
| Units Affected | About 10,800 |
| Importer | Monoprice Inc., of Brea, Calif. |
| Manufactured In | China |
Where It Was Sold
| Online at www.monoprice.com and www.amazon.com to consumers |
| IT installation companies |
| construction |
| and other businesses from December 2018 through February 2020 for between $20 and $130 per box |
| depending on length and color. |
Product
Monoprice Category 6 Ethernet Bulk CMR Communications Cables
Description
This recall involves the Monoprice Category 6 Ethernet Bulk CMR Communications cable. It is designed to prevent fires from spreading between floors through risers and vertical shafts. They contain 100% pure copper wire and are primarily used to wire your home or office for a high-speed network. The cables were sold in a variety of colors including yellow, white, blue, black, red, orange, gray, pink and purple. The cables came in various lengths including 250, 500 and 1000 foot spools. The cable has (UL) E467139 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT, (UL) E333346 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT or (UL) E339722 23AWGX4P CMR CAT6 UTP RoHS Compliance XXXXFT printed on the surface.
Hazard
The cables do not meet the flammability requirements of the UL 1666 voluntary safety standard, posing a fire hazard when the cable is exposed to a flame.
Incidents & Injuries
None reported.
Remedy Instructions
Consumers should immediately stop using the recalled cables and contact Monoprice to schedule a free installation visit to inspect and replace the cable at no charge.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.