SMART Connect Mini Devices

CPSC Recall #21-716 — December 31, 2020

Recall #21-716 Date: December 31, 2020 Remedy: Replace

Product

SMART Connect Mini Devices

Description

This recall involves the SMART Connect Mini Devices, which serve as a communication hub connecting a system of digital pest control units.  The device is a white, plastic-covered unit mounted to the wall and was connected to a power source and wireless network by licensed pest control technicians.  The model number 300 110 Rev.  C is located on the back of the device.

Hazard

The device’s power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Incidents / Injuries

The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility.  No injuries have been reported.

Remedy

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions.  The replacement and installation of the new device will be free of charge.  Anticimex is directly contacting all known purchasers.

Units Affected

About 2,750

Sold At

The recalled SMART Connect Mini Devices were not sold in stores or online.  They were installed as part of Anticimex’s pest control service monitoring from March 2020 through October 2020 for between $15 and $45 per month.  

Importer

Anticimex Inc., of Berkeley Heights, N.J.

Manufactured In

Thailand