Victory Innovations and Protexus Electrostatic Sprayers
CPSC Recall #21-073 — February 3, 2021
Recall Summary
| Recall Number | 21-073 |
| Recall Date | February 3, 2021 |
| Remedy Type | Replace |
| Units Affected | About 405,000 (In addition, 27,000 in Canada) |
| Importer | Victory Innovations, of Twinsburg, Ohio |
| Manufactured In | China |
Where It Was Sold
| Chemical and cleaning supply distributors nationwide and online at Amazon.com |
| SupplyWorks.com (Home Depot Pro Institutional) and Staples.com from January 2016 through November 2020 for between $100 and $150. |
Product
Victory Innovations and Protexus Electrostatic Sprayers
Description
This recall involves Victory Innovations and Protexus-branded cordless handheld and backpack electrostatic sprayers used to disinfect surfaces. They come with a nozzle, nozzle wrench, tank, lithium-ion battery pack and a battery pack charger. The Victory Innovations cordless sprayers have a green and white exterior. The Victory Innovations logo appears on the front or the side of the green and white sprayers and model VP-20A or VP-20B appears on the battery pack. The Protexus logo appears on the front or the side of the black and white sprayers and model PX20A or PX20B appears on the battery back. Battery packs on recalled units have visible screw heads and a case with no parting lines.
Hazard
The sprayer’s rechargeable lithium-ion battery pack can overheat and melt, posing a risk of the product catching fire and/or exploding.
Incidents & Injuries
Victory Innovations has received 37 reports of the lithium-ion battery pack in the electrostatic sprayers overheating, catching on fire or exploding, some of which resulted in property damage. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled sprayers, remove the battery pack and dispose it in accordance with local laws for disposal of lithium-ion batteries, and contact Victory Innovations for a free replacement battery pack, including shipping.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.