Toro Power Max Snowthrowers
CPSC Recall #21-080 — February 17, 2021
Recall Summary
| Recall Number | 21-080 |
| Recall Date | February 17, 2021 |
| Remedy Type | Repair |
| Units Affected | About 6,700 |
| Manufacturer | The Toro Company, of Bloomington, Minn. |
| Manufactured In | Juarez, Mexico |
Where It Was Sold
| The Home Depot |
| Ace Hardware |
| and Toro Authorized Dealers nationwide and online at www.homedepot.com |
| www.acehardware.com |
| and www.toro.com from November 2020 through January 2021 for about $1 |
| 200. |
Product
Toro Power Max Snowthrowers
Description
This recall involves Model Year 2021 Toro Power Max 826 OHAE Snowthrowers with Model Number 37802. The model and serial number are located on the back of the snowthrower. Serial numbers included in this recall are listed on Toro’s website at https://www.toro.com/en/product-safety-information/product-recall-information.
Hazard
The auger can fail to disengage when the control lever is released, posing an amputation hazard.
Incidents & Injuries
The firm has received five reports of incidents related to auger failing to disengage when the control lever is released. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled Toro Power Max Snowthrower and contact a Toro authorized dealer for a free repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.