Shepherd Boy Plush toys with wire staff
CPSC Recall #21-728 — March 18, 2021
Recall Summary
| Recall Number | 21-728 |
| Recall Date | March 18, 2021 |
| Remedy Type | Refund |
| Units Affected | About 3,000 (In addition, about 10 were sold in Canada) |
| Importer | Parker Squared Inc., of Dallas, Texas |
| Manufactured In | China |
Where It Was Sold
| Online at TheShepherdsTreasure.com and on Amazon.com from November 2020 through January 2021 for about $16. |
Product
Shepherd Boy Plush toys with wire staff
Description
This recall involves the Shepherd Boy plush toy that holds a shepherd’s staff. The toy measures 12 inches tall. The staff is wrapped in fabric. The shepherd boy toy is clothed in white with a red vest, a green sash and has sandals, a sewn on face and orange yarn hair.
Hazard
The metal wire in the shepherd’s staff can become exposed, posing a laceration hazard.
Incidents & Injuries
The firm has received 12 reports of the shepherd’s staff fabric unwrapping and exposing the metal wire with one report of a sharp edge. No injuries have been reported.
Remedy Instructions
Consumers should immediately discard the toy’s wire staff and contact The Shepherd’s Treasure for a full refund of the value of the Shepherd Boy Plush Toy in the form of a gift certificate. Consumers can continue to use the plush toy without the shepherd’s staff. The Shepherd’s Treasure is contacting all purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.