Model Year 2020-2021 RANGER 1000 and RANGER CREW 1000, Model Year 2020 ProXD 2000G and 4000G, Mod...

CPSC Recall #21-732 — March 25, 2021

Recall Summary

Recall Number21-732
Recall DateMarch 25, 2021
Remedy TypeRepair
Units AffectedAbout 41,500 (In addition, 1,475 units were sold in Canada) (some of the Model Year 2020-2021 RANGER 1000 and RANGER CREW 1000 and Model Year 2020 ProXD 2000G and ProXD 4000G units were previously recalled and some of the Model Year 2020 RANGER 1000 units were previously recalled for different hazards).
ManufacturerPolaris Inc., of Medina, Minn.
Manufactured InUnited States and Mexico

Where It Was Sold

Polaris
Ariens
and Bobcat dealers nationwide from September 2018 through December 2020 for between $13
000 and $18
500.

Product

Model Year 2020-2021 RANGER 1000 and RANGER CREW 1000, Model Year 2020 ProXD 2000G and 4000G, Model Year 2020-2021 Ariens/Gravely JSV3200, JSV3400, and JSV6400, Model Year 2020 Bobcat UV34 4x4 GAS and UV34 XL GAS, and Model Year 2021 Bobcat UV34 4x4 GAS

Description

This recall involves Model Year 2020-2021 RANGER 1000 and RANGER CREW 1000, Model Year 2020 ProXD 2000G and 4000G, Model Year 2020-2021 Ariens/Gravely JSV3200, JSV3400, and JSV6400, Model Year 2020 Bobcat UV34 4x4 GAS and UV34 XL GAS, and Model Year 2021 Bobcat UV34 4x4 GAS off-road vehicles.  The vehicles were sold in the following colors:  Black, tan, red, titanium, green, camo, blue, gray and white.  The RANGER vehicles have three or six seats, and the ProXD, Ariens/Gravely, and Bobcat vehicles have two or four seats.  The RANGER and ProXD vehicles have “POLARIS” stamped on the front grille.  The Ariens/Gravely vehicles have “Gravely” stamped on the front grille, and the Bobcat vehicles have the Bobcat logo on the front grille.

Hazard

The drive belt can break during operation and damage the inner clutch cover assembly and fuel line, which can result in a fuel leak, posing a fire hazard.

Incidents & Injuries

The firm has received three reports of drive belt failure resulting in a damaged fuel line, including two reports of fire, neither of which involved property damage other than to the vehicle.  No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled vehicles and contact a Polaris, Ariens, or Bobcat dealer to schedule a free inspection and repair, if needed.  Polaris, Ariens, and Bobcat are notifying all dealers and contacting registered owners directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.