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Greenworks and Powerworks pressure washer spray guns

CPSC Recall #21-105 — April 7, 2021

Recall Summary

Recall Number21-105
Recall DateApril 7, 2021
Remedy TypeReplace
Units AffectedAbout 1.06 million
Manufactured InChina

Where It Was Sold

Lowe’s Stores nationwide and online at Lowes.com
Amazon.com
and other online retailers from January 2017 through February 2021.  The plastic gun accessory kit was sold for about $40 and the pressure washers were sold for between $100 and $180.

Product

Greenworks and Powerworks pressure washer spray guns

Description

This recall involves the Greenworks brand 2000 psi plastic pressure washer spray gun included in:  the Greenworks brand 2000 psi Plastic Gun Accessory kit, Greenworks brand Pressure Washer models ranging from 1500 -1800 psi, and certain Powerworks brand Pressure Washer models ranging from 1700-1800 psi.  The model number is printed on the back of the pressure washer unit, near the top.  The brand, Greenworks or Powerworks, appears on the side of the pressure washer spray gun.  In addition, when the spray gun is removed from the hose, the interior connector is made of black plastic, not metal, on recalled units. Model Number DESCRIPTION Date Codes GPW1500 GREENWORKS 1500 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1501 GREENWORKS 1500 PSI Pressure Washer 1/1/17 - 5/11/20 GPW1600 GREENWORKS 1600 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1602 GREENWORKS 1600 PSI Pressure Washer 1/1/17 - 6/2/20 GPW1702 GREENWORKS 1700 PSI Pressure Washer 1/1/17 - 10/31/19 (sold at Lowe’s) 1/1/17 - 6/8/20 (sold elsewhere) GPW1704 GREENWORKS 1700 PSI Pressure Washer 1/1/17 - 10/31/19 GPW1800 GREENWORKS 1800 PSI Pressure Washer 1/1/17 - 7/7/20 GPW1803 GREENWORKS 1800 PSI Pressure Washer 1/1/17 - 12/17/19 5202002 Plastic Gun Kit All with that model number PWA101 POWERWORKS 1700 PSI Pressure Washer 1/10/20 PWA104 POWERWORKS 1800 PSI Pressure Washer 1/11/20  

Hazard

The spray gun connector can break, causing the hose and/or parts of the connector to become dislodged during use, posing an impact injury hazard to the user. 

Incidents & Injuries

Hongkong Sun Rise has received 15 reports of the pressure washer spray gun connector breaking, allowing the hose and/or parts of the connector to become dislodged when under pressure during use.  This resulted in 13 reports of injuries, including 7 of which required medical treatment for post-concussion, broken bones and/or injuries to the eyes and mouth.

Remedy Instructions

Consumers should immediately stop using the recalled spray guns and contact Hongkong Sun Rise Trading for a free replacement of the spray gun handle.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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