METROUS1, METROUS2 and METROUS4 Compact City Strollers
CPSC Recall #21-139 — May 26, 2021
Recall Summary
| Recall Number | 21-139 |
| Recall Date | May 26, 2021 |
| Remedy Type | Replace |
| Units Affected | About 2,800 |
| Importer | The Ergobaby Carrier Inc., of Los Angeles, Calif. |
| Manufactured In | China |
Where It Was Sold
| Online at ErgoBaby.com |
| AlbeeBaby.com and Amazon.com from July 2018 through September 2019 for about $300. |
Product
METROUS1, METROUS2 and METROUS4 Compact City Strollers
Description
This recall involves the Ergobaby METROUS1, METROUS2, or METROUS4 Compact City Strollers. The strollers come with a harness that has a black release button in the middle of the buckle. The model name is located on the inside of the frame, above the right-side rear wheel. The strollers have a black, gray, or teal blue canopy and Ergo Baby printed on the front bottom of the stroller.
Hazard
The button on some buckles that release the harness can break and detach when pressed by the user while the child is in the stroller, making it difficult to release, and posing a choking hazard to young children.
Incidents & Injuries
The firm has received 15 consumer reports of the button on the buckle that releases the harness breaking and detaching when pressed by the user, making it difficult to release the buckle. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled strollers and contact Ergobaby for instructions and a full free replacement restraint harness with buckle.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside — if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.