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Fisher-Price 4-in-1 Rock ‘n Glide Soothers and 2-in-1 Soothe ‘n Play Gliders

CPSC Recall #21-147 — June 3, 2021

Recall Summary

Recall Number21-147
Recall DateJune 3, 2021
Remedy TypeRefund

Where It Was Sold

Approximately 120
000 4-in-1 Rock ‘n Glide Soothers and 55
000 2-in-1 Soothe ‘n Play Gliders were sold at juvenile product stores and mass merchandisers nationwide and online
including Walmart and Target stores and Amazon.com.  The 4-in-1 Rock ‘n Glide Soothers were sold from January 2014 through December 2020
for about $108.  The 2-in-1 Soothe ‘n Play Gliders were sold from November 2018 through May 2021
for about $125.

Product

Fisher-Price 4-in-1 Rock ‘n Glide Soothers and 2-in-1 Soothe ‘n Play Gliders

Description

Washington, D.C. -- The U.S. Consumer Product Safety Commission (CPSC) and Fisher-Price are announcing the recalls of the Fisher-Price 4-in-1 Rock ‘n Glide Soothers and 2-in-1 Soothe ‘n Play Gliders.  There have been reports of four infant deaths in the 4-in-1 Rock ‘n Glide Soother.  The infants were reportedly placed on their backs unrestrained in the product and later found on their stomachs.  These incidents occurred between April 2019 and February 2020. The fatalities were a 4-month old from Missouri, a 2-month old from Nevada, a 2-month old from Michigan and an 11-week old from Colorado.  There have been no fatalities in the 2-in-1 Soothe ‘n Play Gliders. “These types of incidents are heart-breaking,” said Acting Chairman Robert Adler.  “Loving parents put their babies in these products never expecting a tragedy.  Inclined products, such as gliders, soothers, rockers and swings are not safe for infant sleep, due to the risk of suffocation.” “There is nothing more important to Fisher-Price than the safety of our products and the trust that families put in us,” said Chuck Scothon, General Manager of Fisher-Price.  “These incidents are indeed heart-breaking.  We are committed to educating parents and caregivers on the safe use of all of our products, including the importance of following all warnings and instructions to ensure the health and safety of babies and children.” This recall involves CHP56, CHP55 and CBT81 4-in-1 Rock ‘n Glide Soothers.  This recall also involves the GDD28, GDD39, GDD41, GGW85, GNX43, GVG43, HBD26 and HBD27 of the 2-in-1 Soothe ‘n Play Gliders.  HBT17 is sold in Canada only.  The products have two use modes:  A powered glider seat and an infant rocker.  In both modes, the product can move in a head-to-toe or side-to-side motion. The model number is located on the underside of the base. Approximately 120,000 4-in-1 Rock ‘n Glide Soothers and 55,000 2-in-1 Soothe ‘n Play Gliders were sold at juvenile product stores and mass merchandisers nationwide and online, including Walmart and Target stores and Amazon.com.  The 4-in-1 Rock ‘n Glide Soothers were sold from January 2014 through December 2020, for about $108.  The 2-in-1 Soothe ‘n Play Gliders were sold from November 2018 through May 2021, for about $125. Approximately 25,000 4-in-1 Rock ‘n Glide Soothers and approximately 27,000 2-in-1 Soothe ‘n Play Gliders were also distributed in Canada. Consumers should immediately stop using the recalled products and contact Fisher-Price for a refund.  To obtain a refund, consumers should visit Fisher-Price online at www.service.mattel.com, and click on “Recall & Safety Alerts,” or call toll-free at 855-853-6224 from 9 a.m. to 6 p.m. ET Monday through Friday. CPSC continues to emphasize that the best place for a baby to sleep is on a firm, flat surface in a crib, bassinet or play yard.  Parents and caregivers should never add blankets, pillows or other items to an infant’s sleeping environment.  Babies should always be placed to sleep on their backs.

Hazard

Infants who are placed unrestrained in the product and later found on their stomach are at risk of suffocation.

Incidents & Injuries

There have been reports of four infant deaths in the 4-in-1 Rock ‘n Glide Soother.  The infants were reportedly placed on their backs unrestrained in the product and later found on their stomachs.  These incidents occurred between April 2019 and February 2020. The fatalities were a 4-month old from Missouri, a 2-month old from Nevada, a 2-month old from Michigan and an 11-week old from Colorado.  There have been no fatalities in the 2-in-1 Soothe ‘n Play Gliders.

Remedy Instructions

Consumers should immediately stop using the recalled products and contact Fisher-Price for a refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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