Evaporator coil drain pans installed with residential condensing gas furnaces in an up-flow confi...
CPSC Recall #22-021 - November 18, 2021
Recall Summary
| Recall Number | 22-021 |
| Recall Date | November 18, 2021 |
| Remedy Type | Repair |
| Units Affected | About 298,300 (In addition, about 44,000 in Canada) |
| Manufacturer | Goodman Manufacturing Company L.P., of Houston, Texas (Evaporator Coils) |
| Manufactured In | United States |
Where It Was Sold
| Heating and cooling equipment independent dealers nationwide from January 2019 through November 2021 for between $200 and $1200 per unit (drain pan paired with evaporator coil). Consumers may have purchased a bundled product including the coil |
| furnace |
| installation |
| and ancillary parts and supplies |
| or may have purchased the evaporator coil drain pan separately as a replacement product. |
Product
Evaporator coil drain pans installed with residential condensing gas furnaces in an up-flow configuration
Description
This recall involves evaporator coil drain pans paired with residential condensing gas furnaces that are installed in a vertical, or “up-flow,” configuration. Furnaces in this configuration that were installed or repaired with a new evaporator coil drain pan between January 2019 and November 2021 are affected by this recall. Only evaporator drain pans with serial numbers with prefixes ranging from 1901 through 2101 are covered by this recall. The evaporator coil, which sits atop the vertically installed furnace, will either be cased or uncased. The evaporator coil’s serial number is displayed on a label attached to both cased and uncased models. For cased evaporator coils, the serial number is on the label attached to the coil case. For uncased units, the serial number is on a label attached to the front of the coil. It may be necessary to determine the brand and model number of your existing furnace in order to provide the correct repair kit. In most instances, the furnace brand and model number can be found on your furnace on the “Energy Guide” label. For all other instances, please refer to the instructions on Goodman’s model verification tool at: https://www.recallrtr.com/drainpan The model number of the outdoor condenser your furnace is paired with may also be required. The model number can be found on a label attached to the outdoor condenser.
Hazard
The molded plastic drain pan located at the bottom of the evaporator coil, when installed with a residential condensing gas furnace in an up-flow configuration, can overheat, melt, and deform, posing a fire hazard.
Incidents & Injuries
Goodman has received 23 reports of fire involving the evaporator coil drain pans. These incidents have resulted in significant fire and smoke damage to residences. No injuries were reported.
Remedy Instructions
Contact Goodman Manufacturing Company to register for the free repair by a qualified technician. Consumers should visit Goodman’s recall website to use a model verification tool for the evaporator coil, furnace, and outdoor condenser. Goodman’s model verification tool provides step-by-step instructions for determining if your gas furnace system is subject to this recall. Goodman will also assist consumers in gathering information on their units including the drain pan serial number, the furnace model number and brand name, and the model number for the outdoor system.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.