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Viking 5 Series Freestanding Gas Ranges

CPSC Recall #22-082 — February 16, 2022

Recall Summary

Recall Number22-082
Recall DateFebruary 16, 2022
Remedy TypeRepair
Units AffectedAbout 3,050
ManufacturerViking Range LLC, of Greenwood, Miss.
Manufactured InUnited States

Where It Was Sold

ABT
Ferguson
Best Buy
Pacific Sales
PC Richard & Son and other stores nationwide from August 2021 through December 2021 for between $5
220 and $19
300.

Product

Viking 5 Series Freestanding Gas Ranges

Description

This recall involves Viking Range Freestanding 5 Series Gas Ranges (models VGR and VGIC) manufactured between August 10, 2021 and December 1, 2021 and sold in stainless steel, white, and 14 other contemporary colors, which can be found at www.vikingincolor.com/the-contemporary-colors. The ranges were sold in various surface configurations including all burners or burners with griddle and/or grill.  Units with model numbers and the following prefixes and serial numbers beginning with the following date codes are included in this recall: Model Numbers Serial Number Date Codes VGR5304B From 081021 to 120121 VGR5366B From 081021 to 120121 VGR5364G From 081021 to 120121 VGR5488B From 081021 to 120121 VGR5486G From 081021 to 120121 VGR5606GQ From 090221 to 120121 VGIC53024B From 081021 to 120121 VGIC53626B From 081021 to 120121   The model number for each unit is followed by a two-letter abbreviation that indicates the color of the unit. All colors, burner configurations, and gas types designated at the end of the model number are included. For example, base model VGIC53024B may include white units set for propane which would be VGIC53024BWHLP.  The first six numeric characters in the serial number represent the manufacturing date. For example, a range with serial number 082421C10019872 was produced August 24, 2021. The model and serial numbers can be found on a label in one of three locations: On the left side panel under the left front grate support/burner bowl, on the front of the oven cavity face frame below the control panel, or on the bottom of the control panel above the door. Consumers should not search for the model and serial number when the range is hot.

Hazard

The rigid gas tubing can separate at the joint to the bake, broil and griddle burners, posing a risk of a gas leak and fire hazard when these burners are in operation.

Incidents & Injuries

None reported 

Remedy Instructions

Consumers should immediately stop using the bake, broil and griddle functions to avoid a risk of gas leak and contact Viking Range to arrange for a free repair by an Authorized Service Provider. Consumers can continue to use only the top surface burners of the range. Surface burners are those covered by the cooking grates on the top surface of the range. The griddle and ovens should not be operated. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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