ToolGuards Portable Water Immersion Heaters

CPSC Recall #22-734 — March 17, 2022

Recall Summary

Recall Number22-734
Recall DateMarch 17, 2022
Remedy TypeRefund
Units AffectedAbout 5,000
ImporterFXswede AB, of Sweden  
Manufactured InChina

Where It Was Sold

Amazon.com from December 2021 through February 2022 for about $45.

Product

ToolGuards Portable Water Immersion Heaters

Description

This recall involves ToolGuards portable water immersion heaters with a built-in thermostat. The recalled water immersion heaters have TOOLGUARDS, Model TG_IMH_01 and Batch Number PO100301 printed on a silver label on the black plastic base of the unit. The portable water immersion heater is used to heat water in foot baths, pools, water buckets, and similar locations.

Hazard

The water immersion heater can overheat, melt or catch fire, posing shock, electrocution and fire hazards.

Incidents & Injuries

The firm has received 19 reports of the recalled water immersion heaters overheating, melting or catching fire and two reports of consumers being shocked.   

Remedy Instructions

Consumers should immediately stop using the recalled portable water immersion heaters and contact FXswede AB for a full refund. Consumers should unplug the water immersion heaters, cut the electrical cord and submit a photo of the water immersion heater and the cut cord, and the Amazon order number if available, to the firm at [email protected] as proof of destruction and to receive the refund. Consumers should dispose of the recalled water immersion heater and the cut cord after submitting proof of destruction. The firm is contacting all known purchasers directly. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.