Hempväna Ultra Strength Pain Relief Cream with Lidocaine, Hempväna Ultra Strength Pain Relief Cre...
CPSC Recall #22-118 — April 14, 2022
Recall Summary
| Recall Number | 22-118 |
| Recall Date | April 14, 2022 |
| Remedy Type | Refund, Replace |
| Units Affected | About 183,000 |
| Manufactured In | United States |
Where It Was Sold
| Online at hempvana.com |
| amazon.com |
| eBay.com |
| walmart.com |
| Altmeyers.com |
| bedbathhome.com |
| fredmeyer.com |
| hamricks.com |
| hannaford.com |
| safeway.com |
| riteaid.com |
| cvs.com |
| and boscovs.com and at Walmart |
| Altmeyers |
| Fred Meyer |
| Hamricks |
| Hannaford |
| Safeway |
| Rite aid |
| CVS and Boscovs stores nationwide from April 2021 through January 2022 for about $20. |
Product
Hempväna Ultra Strength Pain Relief Cream with Lidocaine, Hempväna Ultra Strength Pain Relief Cream Night with Lidocaine, Hempväna Ultra Strength Pain Relief Cream Turmeric with Lidocaine, Hempväna Pain Relieving Hand & Body Lotion with Lidocaine
Description
This recall involves Hempväna pain relief products containing lidocaine, including Hempväna Ultra Strength Pain Relief Cream with Lidocaine, Hempväna Ultra Strength Pain Relief Cream Night with Lidocaine, Hempväna Ultra Strength Pain Relief Cream Turmeric with Lidocaine, and Hempväna Pain Relieving Hand & Body Lotion with Lidocaine. “Hempväna” and “Pain Relief” or “Pain Relieving” is printed on the packaging in large black letters. The UPC number appears on the bottom panel of the package. The UPC number for the lotion is on the label on the back of the product. The item numbers and UPC for the recalled products are as follows: Product Name Item No. UPC Description Hempväna Ultra Strength Pain Relief Cream with Lidocaine 15436 097298053542 4 oz. jar with twist-off lid and green and red label Hempväna Ultra Strength Pain Relief Cream Night with Lidocaine 14597 097298052583 4 oz. jar with twist-off lid and green and purple label Hempväna Ultra Strength Pain Relief Cream Turmeric with Lidocaine 14460 097298052170 4 oz. jar with twist-off lid and green and orange label Hempväna Pain Relieving Hand & Body Lotion with Lidocaine 15440 097298053566 8 oz. bottle with pump dispenser and green and red label
Hazard
The products contain the substance lidocaine which must be in child resistant packaging as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child resistant, posing a risk of poisoning if the contents are swallowed or placed on the skin of young children.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled products and store them in a safe location out of sight and reach of young children. Contact Telebrands for information on how to safely dispose of the recalled products and how to receive a full refund or a free child resistant closure for the jar products. In addition, Telebrands is providing a $15 digital coupon code good toward the purchase of any Hempväna products at www.Hempvana.com.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.