Nectar® Premier Mattresses

CPSC Recall #22-740 — April 21, 2022

Recall Summary

Recall Number22-740
Recall DateApril 21, 2022
Remedy TypeRefund, Replace
Units AffectedAbout 700
ManufacturerElite Comfort Solutions LLC, of Newnan, Georgia
Manufactured InUnited States

Where It Was Sold

www.nectarsleep.com from July 2021 through September 2021 for between $1
300 and $1
600.

Product

Nectar® Premier Mattresses

Description

This recall involves certain Nectar Premier Mattresses manufactured on two specific dates:   King size: manufactured on 9/24/2021; and  Queen size: manufactured on 9/27/2021. The recalled mattresses have a white poly-blend top cover with black side panels and a vertical purple sash, and the foot of the mattresses is marked with the large (13” long, 2” tall) embroidered “nectar” logo and the word “Nectar” imprinted in white, and also have the date of manufacture on the white tag. Elite Comfort Solutions, the date of manufacture in MM/DD/YY format (9/24/21 for king mattresses or 9/27/21 for queen mattresses), the model number, CHILL and “Prototype ID:ECS2003RHCH” can be found on the bottom portion of the white tag which is located at the head of the mattress.

Hazard

The recalled mattresses failed to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.  

Incidents & Injuries

None reported

Remedy Instructions

Consumers should contact Nectar Sleep for a free replacement mattress (including free delivery) or a full refund, to be provided after free removal and disposal of the recalled mattress through Elite Comfort Solutions. Nectar Sleep is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.