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Coffee cups

CPSC Recall #22-748 — May 19, 2022

Recall Summary

Recall Number22-748
Recall DateMay 19, 2022
Remedy TypeRefund
Units AffectedAbout 2,500
ImporterModerne Glass Company Inc., of Aliquippa, Pa.
Manufactured InChina

Where It Was Sold

Online at www.glassamerica.com as promotional products with company names on them from February 2021 through February 2022 for about $4.

Product

Coffee cups

Description

This recall involves the Moderne Glass Company 15-ounce coffee cups. The ceramic cup are black on the outside and white on the inside. They measure about 4 inches high and 3 inches wide. Model number “71500-White” is printed on the bottom of the cups. They were sold as promotional products with company names printed on them.

Hazard

The coffee cup can crack or break when hot water is poured into it, posing a burn hazard.

Incidents & Injuries

Moderne Glass Company has received six reports of cups cracking after pouring hot water into them. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled coffee cups and contact Moderne Glass Company to receive a full refund. Moderne Glass Company is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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