Sun Joe Cordless Lawn Mowers models 24V-X2-17LM and 24V-X2-17LM-CT
CPSC Recall #22-213 — September 1, 2022
Recall Summary
| Recall Number | 22-213 |
| Recall Date | September 1, 2022 |
| Remedy Type | Repair |
| Units Affected | About 26,300 (In addition, about 350 were sold in Canada) |
| Importer | Snow Joe LLC, of Hoboken, New Jersey |
| Manufactured In | China |
Where It Was Sold
| Online at www.amazon.com |
| www.homedepot.com |
| www.walmart.com and www.snowjoe.com and in hardware |
| electronics and department stores nationwide from June 2020 through July 2022 for between $190 and $230 for model 24V-X2-17LM-CT sold without batteries |
| and between $180 and $350 for model 24V-X2-17LM bundled with batteries and chargers. |
Product
Sun Joe Cordless Lawn Mowers models 24V-X2-17LM and 24V-X2-17LM-CT
Description
This recall involves Sun Joe cordless walk behind lawn mowers with model numbers 24V-X2-17LM and 24V-X2-17LM-CT. Snow Joe is printed on the side of the mowers and on the mulching bag. The recalled 48-volt mowers have a 17-inch cutting width. They are light green and black in color, measure 44 inches tall by 19.5 inches wide and weigh about 35 pounds. The recalled cordless lawn mowers have serial numbers in the following ranges. The model and serial numbers can be found on the white label on the ejector flap. Serial Number Ranges:0200920000001-0200920000366;0200930000001-0200930003294;0200940000001-0200940002196;0219250000001-0219250000366;0219260000001-0219260000366;0219270000001-0219270000366;0256230000001-0256230001830;0258410000001-0258410001464;0258420000001-0258420001830;0260770000001-0260770001830;0260860000001-0260860000732;0262090000001-0262090002196;0262860000001-0262860001464;0262870000001-0262870000366;0264540000001-0264540000366;0264550000001-0264550000366;0264560000001-0264560000366;0264570000001-0264570000366;0264580000001-0264580000366;0302830000001-0302830000366;0328140000001-0328140000366;0328150000001-0328150000366;0328160000001-0328160000366;0328170000001-0328170000366;0328180000001-0328180000366;0328190000001-0328190000366;0332730000001-0332730000366;0332740000001-0332740000366;0332750000001-0332750000366;0332760000001-0332760000366;0332770000001-0332770000366;0332790000001-0332790000366;0332800000001-0332800000366;0332810000001-0332810000366;0332820000001-0332820000366;0332830000001-0332830000366;0334620000001-0334620001098;0200920000367-0200920000732;0238630000001-0238630000366;0260850000001-0260850000366;0334560000001-0334560000350;0357320000001-0357320000420
Hazard
The mower blade can detach unexpectedly, posing a laceration hazard.
Incidents & Injuries
The firm has received 31 reports of either the blade or the bolt securing the blade on the recalled lawn mowers detaching. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled lawn mowers and contact Snow Joe for instructions on how to determine whether their lawn mower is included in the recall and if so, instructions on how to inspect and secure the lawn mower blade.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.