Generac® and DR® 6500 Watt and 8000 Watt portable generators
CPSC Recall #23-040 - November 10, 2022
Recall Summary
| Recall Number | 23-040 |
| Recall Date | November 10, 2022 |
| Remedy Type | Repair |
| Units Affected | About 321,160 (In addition, 4,575 were sold in Canada) These portable generators were previously recalled in July 2021 |
| Manufacturer | Generac Power Systems, of Waukesha, Wisconsin |
| Manufactured In | United States and China |
Where It Was Sold
| Major home improvement and hardware stores nationwide and online |
| including Ace Hardware |
| Amazon |
| Blain’s Farm & Fleet |
| City Electric Supply |
| Costco |
| Do it Best |
| Fastenal |
| Home Depot |
| Lowe’s Stores |
| Napa Auto Parts |
| Northern Tool & Equipment |
| Orgill |
| Power Equipment Direct |
| Ravitsky Bros. |
| True Value |
| and W.W. Grainger from June 2013 through June 2021 for between $790 and $1 |
| 480. |
Product
Generac® and DR® 6500 Watt and 8000 Watt portable generators
Description
This recall involves 6500-watt and 8000-watt Generac portable generators with unit type numbers XT8000E XT8000EFI, GP6500, GP6500E, GP8000E and HomeLink 6500E portable generators, and DR models PRO 6500M and PRO 6500E portable generators. This recall also involves all of these generators listed above purchased after July 29, 2021 through November 3, 2022, containing a repair kit which included full cover handle guards. The generators have gasoline-powered engines that are used to generate electricity for use as backup power. The portable generators have two-wheels and a single, U-shaped, two-grip, flip-up pin-lock handle to help move the generator. Only the following generators are included in this recall. The unit type is identified on the front of the product. The model and serial numbers are printed on a label on the product. Consumers can also check specific unit type, model number, and serial number location information at www.generac.com/service-support/product-support-lookup.Unit TypeModel NumberFirst Serial NumberLast Serial NumberXT8000EG0064330 G006433130000378493005569372 G0064340 G0064342 XT8000EFIG0071620 G007162130033363563006597843 G0071621R GP6500G0076720 G0076800 G0076800R G0076812 G0076830 G0076830R G0076902 G0076902R G0076903 GP6500EG0076820 G0076820R G0076822 GP8000EG0076731 G0076751 G0076751R G0076761 G0076761R G0076861 G0076861R PRO 6500MGP16505DMN GP16505DMNR PRO 6500EGP16505DEN HomeLink 6500EG0068650 G0068651 G0079960
Hazard
An unlocked handle can pinch consumers’ fingers against the generator frame when the generator is moved, posing finger amputation and crushing hazards.
Incidents & Injuries
The firm has received a total of 37 reports of injuries, 24 resulting in finger amputations and five in finger crushing.
Remedy Instructions
Consumers should immediately stop using the recalled portable generators, unless the locking pin has been inserted to secure the handle in place before and after moving the generator, and contact Generac for a free repair kit consisting of a set of spacers to move the handle away from the frame, eliminating the pinch point. Customers who had responded to the original recall will automatically be sent a new kit.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.