Kubota RTV-XG850 Model Utility Vehicles

CPSC Recall #23-713 - December 1, 2022

Recall Summary

Recall Number23-713
Recall DateDecember 1, 2022
Remedy TypeRepair
Units AffectedAbout 19,500
Manufactured InUnited States

Where It Was Sold

Authorized Kubota dealers nationwide from June 2018 through October 2022 for between $14
700 and $16
900.

Product

Kubota RTV-XG850 Model Utility Vehicles

Description

This recall involves model year 2018 through 2022 base model Kubota RTV-XG850 Utility Vehicles, known as the “Sidekick.” “Sidekick” and/or the model number are on the side of the utility vehicle.  Data plates on the side of the recalled vehicles have the model number and serial numbers ranging from 10001-50018, X0001-X0139, and Y0001-Y1312.

Hazard

The utility vehicle’s steering shaft can shear at or near the electric power steering housing, and cause the driver to lose steering control, posing injury and collision hazards.

Incidents & Injuries

Kubota has received five reports of incidents worldwide of steering shaft shearing. No injuries or deaths have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled utility vehicles and contact an authorized Kubota dealer to schedule a free inspection and free repair. Kubota is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

No, you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.