The Laundress laundry and household cleaning products
CPSC Recall #23-058 - December 1, 2022
Recall Summary
| Recall Number | 23-058 |
| Recall Date | December 1, 2022 |
| Remedy Type | Refund |
| Units Affected | Approximately 8 million. To date, testing has identified bacteria in certain recalled products, including those produced between January 2021 and September 2022. |
| Manufactured In | United States |
Where It Was Sold
| Online at TheLaundress.com |
| Amazon.com |
| and additional websites and in stores at The Laundress |
| Bloomingdale’s |
| The Container Store |
| Saks Fifth Avenue |
| Target |
| Nordstrom |
| Jenni Kayne |
| Kith |
| Peruvian Connection |
| N.Peal |
| Brooklinen |
| and other major retailers nationwide |
| through September 2022 for between $8 and $100. |
Product
The Laundress laundry and household cleaning products
Description
This recall involves The Laundress laundry detergent, fabric conditioner and other cleaning products, a complete list of which is available at www.thelaundress.com/pages/recall, with lot codes beginning with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less. For a complete list of products, visit www.thelaundress.com/pages/recall. All products have “The Laundress – New York” printed at the top of the label. The Laundress is recalling all products manufactured at the affected facility through September 2022.
Hazard
The recalled products can contain bacteria, including Burkholderia cepacia complex, Klebsiella aerogenes and multiple different species of Pseudomonas, many of which are environmental organisms found widely in soil and water, and some may also be found in humans. People with weakened immune systems, external medical devices, and underlying lung conditions who are exposed to the bacteria face a risk of serious infection that may require medical treatment. The bacteria can enter the body if inhaled, or through the eyes or a break in the skin. People with healthy immune systems are usually not affected by the bacteria.
Incidents & Injuries
The company is aware of 11 consumers who have reported Pseudomonas infections and is investigating these reports to see if there is any connection to the recalled products.
Remedy Instructions
Consumers should immediately stop using the recalled products with lot codes beginning with a prefix letter F and the last four digits numbered 9354 or less, H and the last four digits numbered 2262 or less, and T and the last four digits numbered 5264 or less. For a complete list of products, visit www.thelaundress.com/pages/recall. Consumers who purchased the recalled products on or after January 2021 may request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer’s suggested retail price, without receipt. After requesting a refund, consumers should dispose of the product by closing the bottle tightly and placing it in household trash. Do not empty the product prior to disposal.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.