Gyroor C3 e-bikes

CPSC Recall #23-716 — December 15, 2022

Recall #23-716 Date: December 15, 2022 Remedy: Repair

Product

Gyroor C3 e-bikes

Description

This recall involves the battery packs installed on Gyroor C3 e-bikes. The model number of the battery installed in recalled e-bikes is 10S4P. The model number is printed on the label on the battery. C3 is printed on a label on the seat tube. The serial number is printed on the frame below the headlights and begins with 8330. The e-bikes are black with red stripes, and the Gyroor logo is printed on the downtube.

Hazard

The e-bike’s battery pack can ignite, posing fire and burn hazards.

Incidents / Injuries

Gyroor has received two reports of battery packs igniting and two reports of injuries that required medical treatment, including burns to the consumer’s foot and smoke inhalation.

Remedy

Consumers should stop using the battery packs on the recalled e-bikes immediately and contact Gyroor for a repair in the form of a free replacement battery pack. Gyroor is contacting all known purchasers directly.

Units Affected

About 3,300

Sold At

Online at www.amazon.com, www.gyroor.com, www.gyroorboard.com, and www.walmart.com from November 2020 through September 2022 for about $600.

Manufacturer

Shenzhen Chirrey Technology Co., Ltd., of China

Manufactured In

China