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Good Matters Three-Wick Candles

CPSC Recall #23-072 - December 15, 2022

Recall Summary

Recall Number23-072
Recall DateDecember 15, 2022
Remedy TypeRefund
Units AffectedAbout 30,100
Manufactured InVietnam

Where It Was Sold

Bealls
Gabriel Brothers
Homegoods
and Tuesday Morning stores nationwide and online at www.amazon.com and www.goodmatterscandles.com from December 2021 through August 2022 for about $50.

Product

Good Matters Three-Wick Candles

Description

This recall involves Good Matters three-wick candles. The candles come in a glass tumbler with a wooden lid with “Good Matters” embossed on the top. Only the 21 oz. tumblers are included in this recall. The candles were sold in black, blue, white, yellow, pink and blue colors, and in the following scents: Leather+Oud, Citrus+Basil, Cypress+ Fig, Homecoming, Snowfall, Wild Pine, Hope, Love, Peace. Good Matters and one of the following phrases are printed on the front of the jar: Hope, No. 1, Love, No. 2, Peace, No. 3, Cypress+Fig, Leather+Oud, Citrus+Basil, Winter Wonderland. SKU number GM-21WWWP21OZBX, GM- 21WWSF21OZBX, GM-21WWHC21OZBX, GM- 21MACF21OZBX, GM-21MACB21OZBX, GM- 21MALO21OZBX, GM-21LWHOPE21OZBX, GM- 21LWLOVE21OZBX or GM-21LWPEACE21OZBX is printed on the label on the bottom of the candle.

Hazard

The candles can burn at higher than usual temperatures causing the jars to break, posing fire and laceration injury hazards.

Incidents & Injuries

The firm has received four reports of the candles catching on fire, cracking or breaking apart while in use, resulting in minor property damage and one consumer being burned.

Remedy Instructions

Consumers should immediately stop using the recalled candles and contact the firm for instructions on how to cut the candle wicks and dispose of the product for a full refund. Consumers will be asked to certify disposal.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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