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1620 vinyl single-hung impact windows with window opening control devices.

CPSC Recall #23-722 — January 12, 2023

Recall Summary

Recall Number23-722
Recall DateJanuary 12, 2023
Remedy TypeRepair
Units AffectedAbout 25,000
ManufacturerMI Windows and Doors LLC, of Harrisburg, Pennsylvania
Manufactured InUnited States

Where It Was Sold

Independent window distributors
including C and C Window & Door and Southeastern Sash
in the U.S. southern coastal region
including in Alabama
Florida
Georgia
Louisiana
Mississippi
North Carolina
South Carolina and Texas
from September 2017 through November 2022 for between $500 and $700.

Product

1620 vinyl single-hung impact windows with window opening control devices.

Description

This recall involves the MI Windows and Doors 1620 vinyl single-hung impact windows with window opening control devices. The windows were sold in a variety of sizes and colors. The recalled window has two surface mounted tilt latches and two window opening control devices, on the left and right side of the window. This recall only includes 1620 impact windows with window opening control devices manufactured prior to November 2022. The window label is located at the top of the window and has the manufacture date in the far right of the label.

Hazard

The tilt latch can cause the window opening control devices to malfunction, posing fall and serious injury hazards.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately close and lock the recalled windows and contact MI Windows and Doors for a free repair. MI will arrange for a free in-home repair to replace the window opening control devices. MI Windows and Doors is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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