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LumaRail Bed Assist Rails

CPSC Recall #23-136 — February 23, 2023

Recall Summary

Recall Number23-136
Recall DateFebruary 23, 2023
Remedy TypeReplace, Repair
Units AffectedAbout 53,000

Product

LumaRail Bed Assist Rails

Description

Washington, D.C. -- The U.S. Consumer Product Safety Commission (CPSC) and Platinum Health LLC, of Orlando, Florida, are announcing the recall of about 53,000 LumaRail brand adult portable bed rails. The recalled bed rails pose a risk of entrapment and asphyxia because users can become entrapped within the rail, or between the rail and mattress.Platinum has received one report of a death involving the Bed Assist Rail with Legs (model PHB4000). In October 2021, an 81-year-old man at a nursing home in Pennsylvania died from positional asphyxia after becoming entrapped between his mattress and the bed rail.This recall involves the Bed Assist Rail with Legs (model PHB4000), Free Standing Bed Assist Rail (model PHB6000) and the DoubleSafe Bed Assist Rail (model PHB7000D).The bed rails are made of white metal tubing with a gray or black foam rubber grip handle and may have a black fabric pouch. The name “Platinum Health” is printed on a label located on the leg of the bed rail or on the grip handle. The bed rails also have a light mount below the grip handle.Platinum Health sold the recalled bed rails on its website, PlatinumHealthLLC.com, through major online retailers including Amazon, Walmart.com, eBay, and Overstock, and through online medical supply stores nationwide including RehabMart and Fabrication Enterprises. The bed rails were sold from July 2015 through December 2022 for between $65 and $100.Consumers should immediately stop using the recalled bed rails and contact Platinum Health for a free repair kit. Consumers who use model PHB7000D on twin beds will receive a free replacement bedrail redesigned to properly fit twin beds.CPSC urges consumers to report any related incidents to the agency at www.SaferProducts.gov.

Hazard

When the recalled bed rails are attached to an adult’s bed, users can become entrapped within the bed rail or between the bed rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.

Remedy Instructions

Consumers should stop using the recalled bed rails immediately and contact Platinum Health for a free repair kit. Consumers who use model PHB7000D on twin beds will receive a free replacement bed rail redesigned to properly fit twin beds. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace, Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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