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Ecoxall Sodium and Potassium Hydroxide

CPSC Recall #23-155 — March 16, 2023

Recall Summary

Recall Number23-155
Recall DateMarch 16, 2023
Remedy TypeRefund
Units AffectedAbout 440
Manufactured InUnited States

Where It Was Sold

Online at www.amazon.com from August 2022 through October 2022 for about $15.

Product

Ecoxall Sodium and Potassium Hydroxide

Description

This recall involves the Ecoxall sodium hydroxide caustic soda beads and the potassium hydroxide flakes sold in two-pound plastic sealable bags. These products are commonly used for soapmaking and cleaning. The bag containing sodium hydroxide has a red label with “99% Pure CAUSTIC SODA BEADS Sodium Hydroxide/Lye” on the front. The UPC is “81009340058” and is located on the front of the packaging, The bag containing potassium hydroxide has a blue label with “POTASSIUM HYDROXIDE FLAKES.” The UPC is “855126007125” and is located on the front of the packaging. Ecoxall is printed on the front of the product.

Hazard

The products contain sodium hydroxide or potassium hydroxide which must be in child resistant packaging, as required by the Poison Prevention Packaging Act (PPPA). The packaging of the products is not child resistant, posing a risk of chemical burns and irritation to the skin and eyes. In addition, the label on the product violates the Federal Hazardous Substance Act (FHSA) by omitting the word “poison” for poisonous chemicals.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled products and store them in a safe location out of sight and reach of children. Consumers should contact Ecoxall for instructions on how to dispose of the recalled product at their local hazardous waste center and how to receive a full refund. Consumers should confirm they have disposed of the recalled product by email, along with a photo of the recalled product or disposal receipt, to [email protected] to receive the refund. Amazon is contacting all purchasers.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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