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STYLR Hair Stylers

CPSC Recall #23-167 — March 30, 2023

Recall Summary

Recall Number23-167
Recall DateMarch 30, 2023
Remedy TypeRefund
Units AffectedAbout 26,830
Manufactured InChina

Where It Was Sold

www.solexio.com and at professional salons and trade shows from December 2021 through February 2023 for about $300.

Product

STYLR Hair Stylers

Description

This recall involves Solexio STYLR Hair Stylers, which can be used to straighten hair. They are black with either a pink or gray colored handle, controls and lock switches with matching color on the power cord. They are approximately 11 inches long, 1.4 inches in diameter and weigh about 14.5 ounces. Product number “78T0100” for pink models and product number “78T0300” for gray models is printed on a black and gray label inside the barrel of the stylers. Affected models have a date code between 147 and 253. The date code is the middle three numbers of the serial number, which starts with 8081. The serial number is located below the product number on the silver and black label inside the barrel of the stylers.

Hazard

The cord on the hair stylers can detach if the unit is dropped, posing an electrocution or shock hazard to users.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled hair stylers and contact Solexio or the retailer or distributor from whom they purchased the product for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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