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Model Years 2022-2023 RZR Pro R and Pro R 4 Recreational Off-Road Vehicles

CPSC Recall #23-740 — March 30, 2023

Recall Summary

Recall Number23-740
Recall DateMarch 30, 2023
Remedy TypeRepair
Units AffectedAbout 200 (In addition, about 2 were sold in Canada)
ImporterPolaris Industries Inc., of Medina, Minnesota
Manufactured InMexico

Where It Was Sold

Polaris dealers nationwide from July 2022 through February 2023 for between $32
000 and $45
000.

Product

Model Years 2022-2023 RZR Pro R and Pro R 4 Recreational Off-Road Vehicles

Description

This recall involves certain VINs of Model Years 2022 and 2023 RZR Pro R and RZR Pro R 4 vehicles. The recalled vehicles were sold in the following colors: black, blue, crystal and gray. The recalled vehicles were sold in two and four-seat configurations. POLARIS is stamped on the front grille and POLARIS and RZR are printed on the sides of the vehicles. The model name is also printed on the side of the chassis. The VIN is located on the vehicle’s frame in the left rear wheel well. A limited number of alternators could have been sold as service parts (part number 4017547) and are included in this recall.Model Year 2022Model Year 2023RZR Pro R PremiumRZR Pro R UltimateRZR Pro R SportRZR Pro R 4 PremiumRZR Pro R UltimateRZR Pro R 4 UltimateRZR Pro R 4 Premium RZR Pro R 4 Sport RZR Pro R 4 Ultimate 

Hazard

The alternator can fail during operation, posing a fire hazard.

Incidents & Injuries

The firm has received four reports of the alternator failing, including two incidents of fire. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled vehicles and contact a Polaris dealer to schedule a free repair. The dealer will replace the alternator free of charge. Polaris has notified consumers to stop riding the vehicles and is contacting registered owners directly to provide more details about the repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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