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Alugator Ride 3.0 Hoe and Alugator Ride SE avalanche shovels

CPSC Recall #23-174 — April 6, 2023

Recall Summary

Recall Number23-174
Recall DateApril 6, 2023
Remedy TypeReplace, Repair
Units AffectedAbout 5,580 (In addition, about 1,964 were sold in Canada)
ImporterMammut Sports Group Inc., of Williston, Vermont
Manufactured InTaiwan

Where It Was Sold

Outdoor and ski supply stores nationwide and online at https://www.mammut.com/us/en from December 2022 through February 2023 for between $90 and $480.

Product

Alugator Ride 3.0 Hoe and Alugator Ride SE avalanche shovels

Description

This recall involves Alugator Ride 3.0 Hoe and Alugator Ride SE shovels. The recalled shovels are used for digging out avalanche victims. The recalled shovels are made of aluminum, were sold in silver or black finishes and have orange handles. The recalled Alugator Ride 3.0 Hoe avalanche shovels were sold individually with production lot number 1121. The Alugator Ride SE avalanche shovels were sold as part of the Barryvox Package, and Barryvox Package Tour with production lot numbers 1221 and 0322. The product name and production lot number are printed on shovel shaft near the handle.

Hazard

The spring locking mechanism on the recalled avalanche shovels can fail in an emergency excavation of a person buried by an avalanche, posing a risk of injury or death for the buried person.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled avalanche shovels and follow the instructions at https://mammut.prezly.com/recall-notice-for-a-call-for-inspection-shovel-locking-mechanism to inspect the connection between the shaft and the shovel head to make sure it properly locks into position. If the connection does not lock into position, consumers should contact Mammut to obtain a prepaid return shipping label to return the shovel for a free repair or a free replacement shovel. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace, Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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